# DNS & Domain Issues

**URL:** <https://community.hubspot.com/t/dns-domain-issues/99136>\
**Category:** Account & Settings\
**Tags:** starter\
**Created:** [January 31, 2024, 6:32pm UTC](https://community.hubspot.com/t/dns-domain-issues/99136 "2024-01-31T18:32:39Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![infiniteloop](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/infiniteloop/32/84335_2.png) [@infiniteloop](https://community.hubspot.com/u/infiniteloop)\
**Post date:** [January 31, 2024, 6:32pm UTC](https://community.hubspot.com/t/dns-domain-issues/99136/1 "2024-01-31T18:32:39Z")

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Recently our Hubspot account required us to update our DNS information which also needed us to remove certain DNS settings from our web host (Siteground).

I ended up disconnecting the settings in Hubspot and reconnected the domain. But doing so it impacted the quote web links.

 ![Screenshot 2024-01-31 at 13.29.47.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/7/9/7992ecce69f8832e627adc98e9430c4a902ca464.png)  
Quote Web Link Error Message

The other error that also appears is in Email Marketing. It was there before DNS and Domain information was updated and still there after all the DNS and Domain settings have been verified.

 ![Screenshot 2024-01-31 at 13.31.48.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/4/5/454237811ec31140ba90dd55aad80fce57542ec5.png)

Thanks in advance!

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**Author:** ![Jigar\_Thakker](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jigar_thakker/32/63606_2.png) [@Jigar\_Thakker](https://community.hubspot.com/u/Jigar_Thakker)\
**Post date:** [February 1, 2024, 4:33am UTC](https://community.hubspot.com/t/dns-domain-issues/99136/2 "2024-02-01T04:33:33Z")

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Hi @infiniteloop,

For the quote web links, you might need to review the specific settings related to quotes in HubSpot and ensure that they are correctly configured after the domain reconnection.  
Additionally, for the persistent error in Email Marketing, despite DNS and domain verification, I would advise to reach out to HubSpot support for assistance. They can provide more in-depth analysis of the issue and guide.

Let me know if you have any follow-up questions.  
If my post was helpful in addressing your query, Support the community by indicating it as the solution.

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**Author:** ![jnix284](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jnix284/32/29_2.png) [@jnix284](https://community.hubspot.com/u/jnix284)\
**Post date:** [February 11, 2024, 12:57pm UTC](https://community.hubspot.com/t/dns-domain-issues/99136/3 "2024-02-11T12:57:25Z")

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Hi @infiniteloop if your website isn’t hosted in HubSpot, you can’t connect the same subdomain as you have for your website, you’ll need to create a unique subdomain to use for HubSpot.

For example, if your website is [www.brazemobility.com](http://www.brazemobility.com) and you connect [chat.brazemobility.com](http://chat.brazemobility.com) to HubSpot for your quotes then it should be ok - however, if your website is [chat.brazemobility.com](http://chat.brazemobility.com) then you’d need a different subdomain for HubSpot.