# DMARC Policy

**URL:** <https://community.hubspot.com/t/dmarc-policy/103094>\
**Category:** Email Deliverability\
**Tags:** free, email-deliverability\
**Created:** [March 21, 2024, 2:13pm UTC](https://community.hubspot.com/t/dmarc-policy/103094 "2024-03-21T14:13:25Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![FFoundation-R](https://avatars.discourse-cdn.com/v4/letter/f/96bed5/32.png) [@FFoundation-R](https://community.hubspot.com/u/FFoundation-R)\
**Post date:** [March 21, 2024, 2:13pm UTC](https://community.hubspot.com/t/dmarc-policy/103094/1 "2024-03-21T14:13:25Z")

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Is there a way to add a DMARC policy to our DNS provider (like godaddy) that will allow HubSpot to send emails on our behalf? We are using free tools and upgrading to starter isn’t in our budget. We are getting this message when sending marketing emails in HubSpot:

Soft bounced  
Your IT team has not authorized HubSpot to send emails on your behalf  
DMARC smtp;550 5.7.509 Access denied, sending domain [hubspotfree.hs-send.com](http://hubspotfree.hs-send.com) does not pass DMARC verification and has a DMARC policy of reject.

If this is not possible, we will have to move to a different platform.

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [March 21, 2024, 2:14pm UTC](https://community.hubspot.com/t/dmarc-policy/103094/2 "2024-03-21T14:14:35Z")

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Hi @FFoundation-R,

Email authentication requires a Marketing, Sales, Service or CMS Starter subscription, see here: [Manage your email authentication](https://knowledge.hubspot.com/marketing-email/manage-email-authentication-in-hubspot)

It’s not possible to set up DMARC in the free CRM.

Best regards

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**Author:** ![FARY05](https://avatars.discourse-cdn.com/v4/letter/f/cc9497/32.png) [@FARY05](https://community.hubspot.com/u/FARY05)\
**Post date:** [November 6, 2024, 6:42pm UTC](https://community.hubspot.com/t/dmarc-policy/103094/3 "2024-11-06T18:42:54Z")

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I found this post and it’s helpful for such [issue](https://dmarcreport.com/blog/how-to-add-a-dmarc-record-to-dns/)

By the way, in case your emails are going to spam, I realized using an [email warmup](https://emailwarmup.com) helps accdg to [email deliverability consultant.](https://emaildeliverabilityconsultant.com)

Hope this helps!