# Divi Email Optin Module Not Pulling Lists

**URL:** <https://community.hubspot.com/t/divi-email-optin-module-not-pulling-lists/11930>\
**Category:** APIs & Integrations\
**Tags:** forms\
**Created:** [October 8, 2018, 9:46pm UTC](https://community.hubspot.com/t/divi-email-optin-module-not-pulling-lists/11930 "2018-10-08T21:46:58Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\
**Post date:** [October 8, 2018, 9:46pm UTC](https://community.hubspot.com/t/divi-email-optin-module-not-pulling-lists/11930/1 "2018-10-08T21:46:58Z")

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I am trying to integrate a HubSpot account to the Email Optin Module on Divi. I add the API from the HubSpot account, but it just continually says Fetching Lists and never populates any of the lists associated with this account. Has anyone had a similar issue or know how to correct it??? Thanks!

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]([https://community.hubspot.com/legacyfs/online/uploads/default/original/2X/4/4391e41dff2501f70358678e6ff5b065ac29f723.jpeg](https://community.hubspot.com/legacyfs/online/uploads/default/original/2X/4/4391e41dff2501f70358678e6ff5b065ac29f723.jpeg))

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**Author:** ![IsaacTakushi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/isaactakushi/32/70387_2.png) [@IsaacTakushi](https://community.hubspot.com/u/IsaacTakushi)\
**Post date:** [October 9, 2018, 12:58pm UTC](https://community.hubspot.com/t/divi-email-optin-module-not-pulling-lists/11930/2 "2018-10-09T12:58:18Z")

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Hi [@ljutic213](https://community.hubspot.com/u/ljutic213),

To be up front with expectations, I may not be your best resource in this case, if there’s an issue on Divi or Bloom’s back end, but I’m happy to take a closer look.

Just to confirm, you’ve entered your HubSpot API key into the module’s field per [the Bloom instructions](https://www.elegantthemes.com/documentation/bloom/accounts/#hubspot)? What is your production account’s Hub ID?

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<div class="post-metadata">

**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\
**Post date:** [October 9, 2018, 1:22pm UTC](https://community.hubspot.com/t/divi-email-optin-module-not-pulling-lists/11930/3 "2018-10-09T13:22:23Z")

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I believe I did it correctly. I selected HubSpot. It asked for account name and api. I put Parkview as the account name (the name on HubSpot is Parkview Christian Academy) and I put the api from this account. I’ve tried several times even using the full account name with no difference in the results.

I could use the code module, but the forms don’t look good using this module. The email optin module pulls all the css through so the forms match the site. I just can’t get the lists to load and it tells me there’s an api error???

Any help is greatly appreciated. 4815994 is the HubSpot ID. Thanks!!!

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**Author:** ![IsaacTakushi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/isaactakushi/32/70387_2.png) [@IsaacTakushi](https://community.hubspot.com/u/IsaacTakushi)\
**Post date:** [October 10, 2018, 4:07pm UTC](https://community.hubspot.com/t/divi-email-optin-module-not-pulling-lists/11930/4 "2018-10-10T16:07:48Z")

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Hi [@ljutic213](https://community.hubspot.com/u/ljutic213),

I believe you did it correctly as well! With [your API key](https://app.hubspot.com/integrations-beta/4815994/your-integrations/api-key), I was able to pull all lists in your portal via [this endpoint](https://developers.hubspot.com/docs/methods/lists/get_lists).

To troubleshoot further, we’ll need to know which endpoint Bloom is using and what errors they’re receiving. Can you share this information with [their support](https://www.elegantthemes.com/contact/)?