# Disabling Tracking in Transactional Emails

**URL:** <https://community.hubspot.com/t/disabling-tracking-in-transactional-emails/69186>\
**Category:** Email Marketing Tool\
**Tags:** marketing, marketing-email\
**Created:** [November 14, 2022, 10:07am UTC](https://community.hubspot.com/t/disabling-tracking-in-transactional-emails/69186 "2022-11-14T10:07:20Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![KarthickMahes](https://avatars.discourse-cdn.com/v4/letter/k/258eb7/32.png) [@KarthickMahes](https://community.hubspot.com/u/KarthickMahes)\
**Post date:** [November 14, 2022, 10:07am UTC](https://community.hubspot.com/t/disabling-tracking-in-transactional-emails/69186/1 "2022-11-14T10:07:20Z")

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Hi, We don’t want to track the Links or buttons in Transactional Type emails. Is it possible in Hubspot now?  
Lets say we are calling a URL in our transactional Email, when the user clicks the link, the link comes up with (base url + utm\_source=hs\_automation&utm\_medium=email&utm\_content=217748635&\_hsenc= ) like this. We dont want this tracking for Transactional emails.

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**Author:** ![danmoyle](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/danmoyle/32/91166_2.png) [@danmoyle](https://community.hubspot.com/u/danmoyle)\
**Post date:** [November 14, 2022, 2:00pm UTC](https://community.hubspot.com/t/disabling-tracking-in-transactional-emails/69186/2 "2022-11-14T14:00:46Z")

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@KarthickMahes I don’t see the granularity of turning off tracking in only [transactional emails](https://knowledge.hubspot.com/email/how-to-use-transactional-email-in-hubspot) in HubSpot, no. We can [turn off one-to-one email tracking or attachment logging](https://knowledge.hubspot.com/connected-email/turn-off-one-to-one-email-tracking-or-attachment-logging) manually, but I don’t think that’s what you’re asking. Unless someone else has done this, I think tracking is on or it’s off.

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [November 14, 2022, 3:51pm UTC](https://community.hubspot.com/t/disabling-tracking-in-transactional-emails/69186/3 "2022-11-14T15:51:37Z")

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Hi @KarthickMahes,

This is currently not possible. All settings under _Settings_ \> _Email_ \> _Tracking_ apply to all emails created in the Marketing Hub:

 ![](https://d2qpr2jzcazej7.cloudfront.net/original/3X/5/8/58677f19841faf69d023e2800e882ed21a837bbc.png)

Best regards!

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**Author:** ![KGoethals](https://avatars.discourse-cdn.com/v4/letter/k/8797f3/32.png) [@KGoethals](https://community.hubspot.com/u/KGoethals)\
**Post date:** [February 4, 2026, 10:42am UTC](https://community.hubspot.com/t/disabling-tracking-in-transactional-emails/69186/4 "2026-02-04T10:42:28Z")

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There’s a private beta available, see [https://community.hubspot.com/t5/HubSpot-Ideas/Disable-Click-Tracking-On-a-Per-Email-Basis/idc-p/1240656#M223692](https://community.hubspot.com/t5/HubSpot-Ideas/Disable-Click-Tracking-On-a-Per-Email-Basis/idc-p/1240656#M223692) & [HubSpot Login and Sign in](https://app-eu1.hubspot.com/l/product-updates/?rollout=281907)