# Disable Capturing Contacts from Inbox

**URL:** <https://community.hubspot.com/t/disable-capturing-contacts-from-inbox/77402>\
**Category:** CRM\
**Tags:** free\
**Created:** [March 17, 2023, 5:54am UTC](https://community.hubspot.com/t/disable-capturing-contacts-from-inbox/77402 "2023-03-17T05:54:07Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![LogicalUnit](https://avatars.discourse-cdn.com/v4/letter/l/c57346/32.png) [@LogicalUnit](https://community.hubspot.com/u/LogicalUnit)\
**Post date:** [March 17, 2023, 5:54am UTC](https://community.hubspot.com/t/disable-capturing-contacts-from-inbox/77402/1 "2023-03-17T05:54:07Z")

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Hi everyone, I am new to HubSpot, and I am finding it really useful so far. 😁 I have a question which I would really appreciate some help with: I have configured HubSpot to use my business Gmail account with the Conversations =\> Inbox feature. I like being able to compose and send Gmail messages from within HubSpot, however I don’t need it to automatically create and update new Contacts from the messages sent to this account. I am happy to manually add and edit my Contacts. I am a sole trader and will be the only one using this mailbox. Thanks for any help 😊

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**Author:** ![MiaSrebrnjak](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/miasrebrnjak/32/10_2.png) [@MiaSrebrnjak](https://community.hubspot.com/u/MiaSrebrnjak)\
**Post date:** [March 17, 2023, 3:36pm UTC](https://community.hubspot.com/t/disable-capturing-contacts-from-inbox/77402/2 "2023-03-17T15:36:34Z")

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Hi @LogicalUnit,

Thank you for reaching out to the Community!

I wanted to tag in a couple of HubSpot experts to see if they have any advice:

Hi @BukunmiOdetayo, @AdamLPW, @fabianschmidt, do you have any tips for @LogicalUnit? Thanks!

Cheers  
Mia, Community Team

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**Author:** ![BukunmiOdetayo](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bukunmiodetayo/32/10280_2.png) [@BukunmiOdetayo](https://community.hubspot.com/u/BukunmiOdetayo)\
**Post date:** [March 17, 2023, 7:53pm UTC](https://community.hubspot.com/t/disable-capturing-contacts-from-inbox/77402/3 "2023-03-17T19:53:14Z")

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Thanks for the mention, @MiaSrebrnjak!

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**Author:** ![BukunmiOdetayo](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bukunmiodetayo/32/10280_2.png) [@BukunmiOdetayo](https://community.hubspot.com/u/BukunmiOdetayo)\
**Post date:** [March 17, 2023, 7:51pm UTC](https://community.hubspot.com/t/disable-capturing-contacts-from-inbox/77402/4 "2023-03-17T19:51:57Z")

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Hi @LogicalUnit,

I’m glad to learn you’ve found HubSpot helpful so far, and I promise you there is still a lot to enjoy and benefit from.

Regarding your questions, I assume you mean you don’t want the contacts you send emails to from your Gmail to automatically log/save into HubSpot each time. If yes, you only need to uncheck the log/track boxes at the top while sending your emails using the sales extension or permanently disable this via settings.

I used **[this video](https://www.youtube.com/watch?v=lPxiKAvOEVA)** to explain in detail.