I sent this stream to support to try and get some eyes on it. They claim it will be sent over to the team:
Hi Michael!
Thanks for reaching out to HubSpot Support. Happy to help!
I have gone ahead and forwarded this feedback to the team internally to get some eyes on it!
Please let me know if you have any additional questions in regards to this!
Best,
Julia
HubSpot Support
As for HS vs. Salesforce and Dynamics, I have been Admin on all three. Salesforce was the easiest to customize and is integrated with everything, but you also pay for that. Dynamics was great with Office and our other DBMS, but I had to get consultants to do anything difficult. Hubspot has good function and value for the money but limits functionality to what they think is right (try to unbounce an email address or not auto-unenroll). All three will listen more to the ones spending the money.
We have moved our campaigns off of HS, which is costing them money and irritating our IT and Dev team, until they turn this back on as an option. It used to be there, so it cannot be that hard.
We listen to every one of our clients as they often merge or are acquired by large entities. Maybe HubSpot needs to listen to a perceived small fish before they are part of a large fish and mad for being ignored.