Hi, Eric.
From my perspective, we simply don’t need to keep track of every single person that is ever copied on an email. We just need records for the people we communicate with directly. We’re using Hubspot’s Data Quality tool. Unfortunately, by automatically adding everyone whose ever CC’d as individual records, you’re also creating hundreds if not thousands of records with formatting issues. In almost all cases, the new records that are created only have an email address, so there’s no first name, last name, company name, etc.
If I want to scan through formatting issues to fix them, I’ve got to wade through a bunch of useless contacts to do it.
And there’s no way to stop these useless records from being created.
James