# Disable automatic contact creation for Conversations

**URL:** <https://community.hubspot.com/t/disable-automatic-contact-creation-for-conversations/9970>\
**Category:** HubSpot Ideas\
**Tags:** conversations-inbox\
**Created:** [August 27, 2018, 4:56pm UTC](https://community.hubspot.com/t/disable-automatic-contact-creation-for-conversations/9970 "2018-08-27T16:56:47Z")\
**Posts on this page:** 1\
**Showing post:** 331

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**Author:** ![TimDrew](https://avatars.discourse-cdn.com/v4/letter/t/fbc32d/32.png) [@TimDrew](https://community.hubspot.com/u/TimDrew)\
**Post date:** [April 5, 2024, 1:27pm UTC](https://community.hubspot.com/t/disable-automatic-contact-creation-for-conversations/9970/331 "2024-04-05T13:27:10Z")

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Option 3 is my preferred option too, as we only work B2B this is perfect for us.

I already have the “create a company automatically from a sales contact set” which is a useful feature and works well.

The support staff that called me certainly did not seen to grasp how an SME works.

I am an MD of a medium size business 50% of my emails are related to finance, purchasing HR and imports and must never be recorded in hubspot.

The balance of emails are customers and need recording in Hubspot with say 10% junk getting through spam filters.

We are not all working in dedicated marketing teams and yet we still need a functioning CRM.

We need a combination of 3 and 4, create a sales contact if the extension exits in a company and quarantine the rest.

We can then pick out the hot leads from the junk from the quarantine and respond.

Have a good weekend.

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