Dear HubSpot product Team,
I have seen so many users are struggling to disable the auto creation of a contact which is created while having conversation synch with Facebook. So after the Facebook synchronization , all the messages on FB messenger are appearing in Conversation. But we do not want all these conversations become a Contact. We would like to create manually the contact who is relevant to become a prospect.
Please help.. Been highlighting this issue for quite a long time but no fix..
Thankyou,