# Disable attachments option in chatbot open answer fields

**URL:** <https://community.hubspot.com/t/disable-attachments-option-in-chatbot-open-answer-fields/37758>\
**Category:** HubSpot Ideas\
**Tags:** chatflows\
**Created:** [May 21, 2021, 8:46pm UTC](https://community.hubspot.com/t/disable-attachments-option-in-chatbot-open-answer-fields/37758 "2021-05-21T20:46:41Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![joerivlekken](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/joerivlekken/32/48165_2.png) [@joerivlekken](https://community.hubspot.com/u/joerivlekken)\
**Post date:** [May 21, 2021, 8:46pm UTC](https://community.hubspot.com/t/disable-attachments-option-in-chatbot-open-answer-fields/37758/1 "2021-05-21T20:46:41Z")

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When creating a chatbot and you have a question with an open answer (for example: a question you need the user to enter): there will always be the possibility for a user to upload an attachment.

In many cases this is not wanted (as we would just want to capture a question or other general info).

A handy feature would be the possibility to disable attachment input at chatflow or question level.

 ![joerivlekken_0-1621629852972.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/4/9/49076d533603e01a9cd838de28cc23070513c0be.png)

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**Author:** ![LOConnor123](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/loconnor123/32/58868_2.png) [@LOConnor123](https://community.hubspot.com/u/LOConnor123)\
**Post date:** [September 15, 2021, 2:24pm UTC](https://community.hubspot.com/t/disable-attachments-option-in-chatbot-open-answer-fields/37758/2 "2021-09-15T14:24:47Z")

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@joerivlekken Hi there. This may be a little late.

I came across this a moment ago. I found this solution in a previous forum conversatino:

[HubSpot Community - Option for disabling attachments in the chat - HubSpot Community](https://community.hubspot.com/t5/HubSpot-Ideas/Option-for-disabling-attachments-in-the-chat/idi-p/271117)

Hope this helps.

Liam

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<div class="post-metadata">

**Author:** ![joerivlekken](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/joerivlekken/32/48165_2.png) [@joerivlekken](https://community.hubspot.com/u/joerivlekken)\
**Post date:** [September 15, 2021, 2:32pm UTC](https://community.hubspot.com/t/disable-attachments-option-in-chatbot-open-answer-fields/37758/3 "2021-09-15T14:32:19Z")

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@LOConnor123 no problem, thanks a lot for the update, I’ll look into it!