# Directory Profile

**URL:** <https://community.hubspot.com/t/directory-profile/70634>\
**Category:** HubSpot Academy Support\
**Created:** [December 6, 2022, 1:29pm UTC](https://community.hubspot.com/t/directory-profile/70634 "2022-12-06T13:29:40Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![NikolajP](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nikolajp/32/197114_2.png) [@NikolajP](https://community.hubspot.com/u/NikolajP)\
**Post date:** [December 6, 2022, 1:29pm UTC](https://community.hubspot.com/t/directory-profile/70634/1 "2022-12-06T13:29:40Z")

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Hi,

After a fifteen-minute session with your live chat-support I was forwarded to the HubSpot community. I recently completed the course “INBOUND”, and was rewarded with the exam certificate. I completed all the steps in the course and gratuated the exam as well.

But even after completing the entire course, I’m still not able to create a directory profile. The button itself under **Build and publish your profile \> Create** is greyed out, and asks me to complete the INBOUND course before I can continue.

Have any of you tried that? And what did you do to get past it?

Best regards,

Nikolaj

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**Author:** ![APernell](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@APernell](https://community.hubspot.com/u/APernell)\
**Post date:** [December 7, 2022, 11:28pm UTC](https://community.hubspot.com/t/directory-profile/70634/2 "2022-12-07T23:28:55Z")

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Hello @NikolajP ,

Thank you for reaching out to the academy community page! I’m happy to help out with this. Are you still having this issue? I am not seeing the button grayed out and it is showing that the inbound certification is completed.

Thank you!

Anissa

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**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\
**Post date:** [January 9, 2023, 9:46am UTC](https://community.hubspot.com/t/directory-profile/70634/3 "2023-01-09T09:46:29Z")

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I am having the same problem like @NikolajP Is there a solution to this?

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**Author:** ![APernell](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@APernell](https://community.hubspot.com/u/APernell)\
**Post date:** [January 9, 2023, 11:37pm UTC](https://community.hubspot.com/t/directory-profile/70634/4 "2023-01-09T23:37:13Z")

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Hello @Anonymous ,

Thank you for reaching out to the academy community page! I’m happy to help out with this. If you click Partner\>Directory Profile are you still getting the same issue?

Thank you!

Anissa

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**Author:** ![Renika\_Rana](https://avatars.discourse-cdn.com/v4/letter/r/58f4c7/32.png) [@Renika\_Rana](https://community.hubspot.com/u/Renika_Rana)\
**Post date:** [June 5, 2023, 1:48pm UTC](https://community.hubspot.com/t/directory-profile/70634/5 "2023-06-05T13:48:32Z")

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Hi @NikolajP  
I am also getting the same issue. I have also completed the course “INBOUND”, and was rewarded with the exam certificate. I also completed all the steps but still not able to create a directory profile.  
The second step “Build and publish your profile” is showing grey not clickable.  
Is there anyone who can help me?  
Thanks  
Renika