Digital Marketing Certification text is cut off at the bottom

Academy HubSpot Academy Support
1

Hi Support Team,

I recently completed the Digital Marketing Certification course, but the downloaded certificate has a rendering issue where the bottom line of text is partially cut off.

8b9444fb4e954d62837704b22bf98d7b (1)
8b9444fb4e954d62837704b22bf98d7b (1)1140×880 66.7 KB

3

Hey @247066785,

Thanks so much for posting in the Community!

Can you please try accessing the certificate in another browser, as well as in an incognito window? If possible, can you also try accessing it on a different device? From there, can you please confirm if the issue persists?

Shane, Senior Community Moderator

4

Thanks for getting back to me. I tried everything you suggested, including accessing the certificate in a different browser, using an incognito window, and trying a different device, but unfortunately, the issue is still the same.

Could you please let me know what else I can try?

Thank you for your help!

6

Hey @247066785,

Thank you for being so quick on your reply here!

Since initially replying, this issue has been brought to the Academy’s attention internally. They are actively working on a fix, and they hope to see this resolved within a few days.

We sincerely appreciate your patience and understanding!

Shane, Senior Community Moderator