Hi HubSpot Academy team,
I completed the Digital Marketing certification, but I can’t see or download my certificate. When I try to view it, the page says “contact support.” Could someone please review my Academy record and help me access the certificate?
Thank you.
Hey @Zeynepkorkmaz,
Thanks for posting in the Community!
I’m taking a look at your course progress on the backend, and I can see that your certificate was awarded to you one day ago. Can you please:
-Try accessing your certificate in a different browser
-Try accessing your certificate in an incognito window
-Should the issue persist in these other browsers, provide a screenshot here of the messaging your seeing
Chat soon,
Shane, Senior Community Moderator