Hey @Brindha115,
Thanks for flagging this!
Sorry to hear that you’re running into this issue. Here is a thread with the same issue here: AEO Fundamentals Certificate - Description Text Is Cut Off
I’ve escalated this directly to our Academy team, and they are actively investigating a fix. I’ll keep you updated as soon as I have any news!
Thank you for your patience here so far!
Best,
Sam, community Manager
Mine is the same way too
Even I am facing the same issue. I guess today you have earned their certificates; the glitch is present. Hope we get new certificates without any clipped-off content. Even I am attaching my certificate for the clarity
my certification code: 764cce7b817540d0bb13f12f37d672b7
I have the same problem what should I do now
I am facing the same issue as well. How do we get the proper certificate?
Hello @247066785 , @Annie3, @SaiKrishna, @Bheade
Thanks for adding to the thread! I’m rsorry you’re dealing with this issue too. I just reached back out to our Academy team to highlight the volume of those affected by this. I’ll share updates here as soon as I have them. Thanks so much for your patience while our team works on getting this resolved!
Sam | Community Manager
Hello @247066785, @Annie3, @SaiKrishna, @Bheade , @Brindha115
Thank you for your patience while our team looked into this!
The Academy team has updated the certificate text formatting on our backend to resolve the cut-off issue. Could you please try downloading or accessing your certification again from your HubSpot Academy profile to see if the issue is now resolved for you?
If you are still experiencing any issues with the text display, please let us know!
Sam, Community Manager
It’s fixed. Thank you so much!
