# Different Sound Notifications for Different Inboxes

**URL:** <https://community.hubspot.com/t/different-sound-notifications-for-different-inboxes/96617>\
**Category:** HubSpot Ideas\
**Tags:** account-settings\
**Created:** [December 21, 2023, 2:51pm UTC](https://community.hubspot.com/t/different-sound-notifications-for-different-inboxes/96617 "2023-12-21T14:51:14Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![CJung18](https://avatars.discourse-cdn.com/v4/letter/c/dc4da7/32.png) [@CJung18](https://community.hubspot.com/u/CJung18)\
**Post date:** [December 21, 2023, 2:51pm UTC](https://community.hubspot.com/t/different-sound-notifications-for-different-inboxes/96617/1 "2023-12-21T14:51:14Z")

</div>

Hi,  
our customer support team would love to separete the sounds of the inboxes. We struggle that all inboxes have the same sound notification, and we can not make a difference, if it´s a live chat message or a email.  
If we could make a difference between the sounds, we would know immediately, if a message has to be responsed within seconds (live chat), or if it´s ok, to get to it later on (emails).  
Thanks

---

<div class="post-metadata">

**Author:** ![APetermann](https://avatars.discourse-cdn.com/v4/letter/a/0ea827/32.png) [@APetermann](https://community.hubspot.com/u/APetermann)\
**Post date:** [December 21, 2023, 2:54pm UTC](https://community.hubspot.com/t/different-sound-notifications-for-different-inboxes/96617/2 "2023-12-21T14:54:12Z")

</div>

I’m absolutely with you on that. It would be really useful to be able to set different sounds and would make using Hubspot much easier for me.

---

<div class="post-metadata">

**Author:** ![PHannawacker](https://avatars.discourse-cdn.com/v4/letter/p/4af34b/32.png) [@PHannawacker](https://community.hubspot.com/u/PHannawacker)\
**Post date:** [December 21, 2023, 3:04pm UTC](https://community.hubspot.com/t/different-sound-notifications-for-different-inboxes/96617/3 "2023-12-21T15:04:01Z")

</div>

I feel the same way! I keep interrupting important tasks when I hear the notification, only to see that there’s no immediate task I need to do (live chat vs. email).

---

<div class="post-metadata">

**Author:** ![JMemenga](https://avatars.discourse-cdn.com/v4/letter/j/71e660/32.png) [@JMemenga](https://community.hubspot.com/u/JMemenga)\
**Post date:** [December 22, 2023, 8:45am UTC](https://community.hubspot.com/t/different-sound-notifications-for-different-inboxes/96617/4 "2023-12-22T08:45:41Z")

</div>

That’s a very good idea and would really make my day-to-day work easier.

---

<div class="post-metadata">

**Author:** ![PBagares](https://avatars.discourse-cdn.com/v4/letter/p/3ec8ea/32.png) [@PBagares](https://community.hubspot.com/u/PBagares)\
**Post date:** [May 23, 2024, 3:54pm UTC](https://community.hubspot.com/t/different-sound-notifications-for-different-inboxes/96617/5 "2024-05-23T15:54:15Z")

</div>

Agree!! Hope this will be possible 🙌