# Different Sender **URL:** \ **Category:** Email Marketing Tool\ **Tags:** marketing-email\ **Created:** [April 23, 2024, 11:19am UTC](https://community.hubspot.com/t/different-sender/105526 "2024-04-23T11:19:40Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![ARaijmakers](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/araijmakers/32/2401_2.png) [@ARaijmakers](https://community.hubspot.com/u/ARaijmakers)\ **Post date:** [April 23, 2024, 11:19am UTC](https://community.hubspot.com/t/different-sender/105526/1 "2024-04-23T11:19:40Z")
Hi, this morning I sent an email, but it wasn’t sent from my normal own adress. People got the email from: …[@hubspotfree.hs-send.com](mailto:anne+2Eraijmakers=ddcgroup.com@hubspotfree.hs-send.com)\> . Does someone know why this is? ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [April 23, 2024, 11:21am UTC](https://community.hubspot.com/t/different-sender/105526/2 "2024-04-23T11:21:01Z")
Hi @ARaijmakers, Have you connected an email sending domain and authenticated it? If not, that would explain it: [Manage your email authentication](https://knowledge.hubspot.com/marketing-email/manage-email-authentication-in-hubspot) Make sure to check those settings and let me know if you have any follow-up questions! ---
**Author:** ![ARaijmakers](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/araijmakers/32/2401_2.png) [@ARaijmakers](https://community.hubspot.com/u/ARaijmakers)\ **Post date:** [April 23, 2024, 11:25am UTC](https://community.hubspot.com/t/different-sender/105526/3 "2024-04-23T11:25:08Z")
Hi Karsten, thank you I will look into that. Is this something new? Because in January I had no problems. ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [April 23, 2024, 11:26am UTC](https://community.hubspot.com/t/different-sender/105526/4 "2024-04-23T11:26:04Z")
@ARaijmakers Google enforced new requirements as of February this year and HubSpot reacted to those requirements: [https://community.hubspot.com/t5/Releases-and-Updates/Google-and-Yahoo-have-hired-a-digital-bouncer-but-we-re-here-to/ba-p/880268](https://community.hubspot.com/t5/Releases-and-Updates/Google-and-Yahoo-have-hired-a-digital-bouncer-but-we-re-here-to/ba-p/880268) ---
**Author:** ![ARaijmakers](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/araijmakers/32/2401_2.png) [@ARaijmakers](https://community.hubspot.com/u/ARaijmakers)\ **Post date:** [April 30, 2024, 9:20am UTC](https://community.hubspot.com/t/different-sender/105526/5 "2024-04-30T09:20:27Z")
Hi @karstenkoehler, I am trying to connect, but it looks like I dont have the right options. I went to settings \> tools \> content \> domains & URLs \> connect domain. And then I only get the pirmary option. Do you know why? Thank you! ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [April 30, 2024, 9:24am UTC](https://community.hubspot.com/t/different-sender/105526/6 "2024-04-30T09:24:15Z")
@ARaijmakers can you please share a screenshot? Which subscription level are you on? ---
**Author:** ![ARaijmakers](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/araijmakers/32/2401_2.png) [@ARaijmakers](https://community.hubspot.com/u/ARaijmakers)\ **Post date:** [April 30, 2024, 9:30am UTC](https://community.hubspot.com/t/different-sender/105526/7 "2024-04-30T09:30:33Z")
I think the starter level (free). ![ARaijmakers_0-1714469304652.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/f/a/faef8f5346266abba1d8088b864656a352c8d110.png) ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [April 30, 2024, 9:32am UTC](https://community.hubspot.com/t/different-sender/105526/8 "2024-04-30T09:32:35Z")
@ARaijmakers when you proceed to connect a domain, what exactly isn’t working? ---
**Author:** ![ARaijmakers](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/araijmakers/32/2401_2.png) [@ARaijmakers](https://community.hubspot.com/u/ARaijmakers)\ **Post date:** [April 30, 2024, 9:36am UTC](https://community.hubspot.com/t/different-sender/105526/9 "2024-04-30T09:36:16Z")
@karstenkoehler I cant select ‘e-mail sending domain’. He goes straight to ‘primary domain’. ![ARaijmakers_0-1714469764814.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/e/e7e2ecea74d7a601b47eac89639eecf434372dfb.png) ---
**Author:** ![ARaijmakers](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/araijmakers/32/2401_2.png) [@ARaijmakers](https://community.hubspot.com/u/ARaijmakers)\ **Post date:** [May 1, 2024, 8:50am UTC](https://community.hubspot.com/t/different-sender/105526/10 "2024-05-01T08:50:54Z")
@karstenkoehler do you maybe know why this is?