# Different Call Outcomes for Different teams/users

**URL:** <https://community.hubspot.com/t/different-call-outcomes-for-different-teams-users/56704>\
**Category:** HubSpot Ideas\
**Tags:** calling\
**Created:** [May 11, 2022, 11:57am UTC](https://community.hubspot.com/t/different-call-outcomes-for-different-teams-users/56704 "2022-05-11T11:57:00Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![HAnthony](https://avatars.discourse-cdn.com/v4/letter/h/c89c15/32.png) [@HAnthony](https://community.hubspot.com/u/HAnthony)\
**Post date:** [May 11, 2022, 11:57am UTC](https://community.hubspot.com/t/different-call-outcomes-for-different-teams-users/56704/1 "2022-05-11T11:57:00Z")

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You can set and report on differnert call outcomes. But currently you just keep adding to this list and can get messy and cause inaccuaracy in the users selection. If you were able to set differnet call outcomes per user, each user/team can have beposke call outcomes which are specific to them - rather then having 1 long list for everyone to pick from.

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**Author:** ![SAvery](https://avatars.discourse-cdn.com/v4/letter/s/e68b1a/32.png) [@SAvery](https://community.hubspot.com/u/SAvery)\
**Post date:** [July 18, 2022, 1:06am UTC](https://community.hubspot.com/t/different-call-outcomes-for-different-teams-users/56704/2 "2022-07-18T01:06:02Z")

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Replying for visibility. Would really appreciate this feature aswell.

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**Author:** ![DHill5](https://avatars.discourse-cdn.com/v4/letter/d/c77e96/32.png) [@DHill5](https://community.hubspot.com/u/DHill5)\
**Post date:** [June 5, 2024, 8:43pm UTC](https://community.hubspot.com/t/different-call-outcomes-for-different-teams-users/56704/3 "2024-06-05T20:43:51Z")

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Adding another voice to the need for this feature

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**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\
**Post date:** [January 3, 2025, 3:12pm UTC](https://community.hubspot.com/t/different-call-outcomes-for-different-teams-users/56704/4 "2025-01-03T15:12:15Z")

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Replying for visibility.

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**Author:** ![MSchallinger](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mschallinger/32/64711_2.png) [@MSchallinger](https://community.hubspot.com/u/MSchallinger)\
**Post date:** [January 27, 2025, 11:43pm UTC](https://community.hubspot.com/t/different-call-outcomes-for-different-teams-users/56704/5 "2025-01-27T23:43:35Z")

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Yes, being able to have different call outcomes for different teams would be super beneficial. Sales and Customer Success call outcomes are very different. In our case some sales outcomes are “Meeting Set” or “Unqualified”, while Customer Success outcomes are “Ticket resolved” or “requires follow up” for example.