# Delete tickets in Ticket workflow

**URL:** <https://community.hubspot.com/t/delete-tickets-in-ticket-workflow/44469>\
**Category:** HubSpot Ideas\
**Tags:** workflows\
**Created:** [September 28, 2021, 12:42pm UTC](https://community.hubspot.com/t/delete-tickets-in-ticket-workflow/44469 "2021-09-28T12:42:49Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![ALovstad](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/alovstad/32/102498_2.png) [@ALovstad](https://community.hubspot.com/u/ALovstad)\
**Post date:** [September 28, 2021, 12:42pm UTC](https://community.hubspot.com/t/delete-tickets-in-ticket-workflow/44469/1 "2021-09-28T12:42:49Z")

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When Tickets are handled and closed I’d like for them to disappear from the Ticket overview. Seeing them brings stress to the staff working in the ticket system:)  
Tried to create a workflow to manage this but saw that you don’t have a function where tickets set as closed will disappear after a certain time. Anything you could jump on and create maybe?

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**Author:** ![TemiO](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/temio/32/73373_2.png) [@TemiO](https://community.hubspot.com/u/TemiO)\
**Post date:** [December 6, 2021, 4:27pm UTC](https://community.hubspot.com/t/delete-tickets-in-ticket-workflow/44469/2 "2021-12-06T16:27:57Z")

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Definitely see the use case here. Great idea!

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**Author:** ![Peter2000](https://avatars.discourse-cdn.com/v4/letter/p/9dc877/32.png) [@Peter2000](https://community.hubspot.com/u/Peter2000)\
**Post date:** [February 16, 2022, 2:26pm UTC](https://community.hubspot.com/t/delete-tickets-in-ticket-workflow/44469/3 "2022-02-16T14:26:11Z")

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Here too 🙂

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**Author:** ![PPuri8](https://avatars.discourse-cdn.com/v4/letter/p/d26b3c/32.png) [@PPuri8](https://community.hubspot.com/u/PPuri8)\
**Post date:** [March 18, 2024, 11:34am UTC](https://community.hubspot.com/t/delete-tickets-in-ticket-workflow/44469/4 "2024-03-18T11:34:41Z")

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I agree! This would be important for us, and I imagine a lot of other companies, for complying with data protection laws.

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**Author:** ![BAllemekinders](https://avatars.discourse-cdn.com/v4/letter/b/b9bd4f/32.png) [@BAllemekinders](https://community.hubspot.com/u/BAllemekinders)\
**Post date:** [November 29, 2024, 2:07pm UTC](https://community.hubspot.com/t/delete-tickets-in-ticket-workflow/44469/5 "2024-11-29T14:07:18Z")

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This idea actually is actually pivotal to be compliant to GDPR/AVG law in f.e. the Netherlands. (You can not save personal data longer than x period of time).

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**Author:** ![GaneshKannan17](https://avatars.discourse-cdn.com/v4/letter/g/e8c25b/32.png) [@GaneshKannan17](https://community.hubspot.com/u/GaneshKannan17)\
**Post date:** [December 12, 2024, 10:40am UTC](https://community.hubspot.com/t/delete-tickets-in-ticket-workflow/44469/6 "2024-12-12T10:40:18Z")

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Please implement a retention option. This sounds good.

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**Author:** ![C\_Drey](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/c_drey/32/33090_2.png) [@C\_Drey](https://community.hubspot.com/u/C_Drey)\
**Post date:** [February 24, 2025, 7:25pm UTC](https://community.hubspot.com/t/delete-tickets-in-ticket-workflow/44469/7 "2025-02-24T19:25:24Z")

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Auto-delete of closed tickets after a set amount of time would be a major help for us and some of our clients - agree on the data retention use case too!