# Delete ticket action in workflow

**URL:** <https://community.hubspot.com/t/delete-ticket-action-in-workflow/49307>\
**Category:** HubSpot Ideas\
**Tags:** help-desk\
**Created:** [January 6, 2022, 1:40pm UTC](https://community.hubspot.com/t/delete-ticket-action-in-workflow/49307 "2022-01-06T13:40:52Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![ATomlins](https://avatars.discourse-cdn.com/v4/letter/a/ea5d25/32.png) [@ATomlins](https://community.hubspot.com/u/ATomlins)\
**Post date:** [January 6, 2022, 1:40pm UTC](https://community.hubspot.com/t/delete-ticket-action-in-workflow/49307/1 "2022-01-06T13:40:52Z")

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Ability to delete tickets in an automate workflow dependent on ticket name/age/pipeline stage etc.  
Thanks,  
Alex

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**Author:** ![Rongen](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rongen/32/69811_2.png) [@Rongen](https://community.hubspot.com/u/Rongen)\
**Post date:** [January 13, 2022, 11:37pm UTC](https://community.hubspot.com/t/delete-ticket-action-in-workflow/49307/2 "2022-01-13T23:37:11Z")

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Yup, we need this ‘auto delete’ function in workflow.

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**Author:** ![MZanattaAdalab](https://avatars.discourse-cdn.com/v4/letter/m/779978/32.png) [@MZanattaAdalab](https://community.hubspot.com/u/MZanattaAdalab)\
**Post date:** [April 1, 2022, 8:28am UTC](https://community.hubspot.com/t/delete-ticket-action-in-workflow/49307/3 "2022-04-01T08:28:31Z")

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We need this functionality too, it would be very usefull.

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**Author:** ![stephanhokanson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/stephanhokanson/32/13379_2.png) [@stephanhokanson](https://community.hubspot.com/u/stephanhokanson)\
**Post date:** [May 26, 2022, 11:35am UTC](https://community.hubspot.com/t/delete-ticket-action-in-workflow/49307/4 "2022-05-26T11:35:38Z")

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This feature would be very helpful but has **enormous** potential for harm, so I can see why HubSpot might be reluctant to implement it.

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**Author:** ![JuanHilario\_AVO](https://avatars.discourse-cdn.com/v4/letter/j/e274bd/32.png) [@JuanHilario\_AVO](https://community.hubspot.com/u/JuanHilario_AVO)\
**Post date:** [June 7, 2022, 7:37pm UTC](https://community.hubspot.com/t/delete-ticket-action-in-workflow/49307/5 "2022-06-07T19:37:49Z")

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This would definitely help delete some unwanted tickets.

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**Author:** ![EXayavong](https://avatars.discourse-cdn.com/v4/letter/e/5e9695/32.png) [@EXayavong](https://community.hubspot.com/u/EXayavong)\
**Post date:** [June 30, 2022, 7:12pm UTC](https://community.hubspot.com/t/delete-ticket-action-in-workflow/49307/6 "2022-06-30T19:12:55Z")

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This would be great in Deals as well

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**Author:** ![SMechelynck](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/smechelynck/32/93635_2.png) [@SMechelynck](https://community.hubspot.com/u/SMechelynck)\
**Post date:** [September 6, 2022, 3:02pm UTC](https://community.hubspot.com/t/delete-ticket-action-in-workflow/49307/7 "2022-09-06T15:02:51Z")

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Would be great for us as well ! 🙂 Otherwise there are errors with tickets within multiple pipelines

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**Author:** ![OKillian](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/okillian/32/63957_2.png) [@OKillian](https://community.hubspot.com/u/OKillian)\
**Post date:** [November 21, 2022, 9:43am UTC](https://community.hubspot.com/t/delete-ticket-action-in-workflow/49307/8 "2022-11-21T09:43:00Z")

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This would definitely help delete some unwanted tickets. - Yes!

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**Author:** ![tom569039875678](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tom569039875678/32/29572_2.png) [@tom569039875678](https://community.hubspot.com/u/tom569039875678)\
**Post date:** [April 3, 2023, 12:27pm UTC](https://community.hubspot.com/t/delete-ticket-action-in-workflow/49307/9 "2023-04-03T12:27:32Z")

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We also need this. The law requires data to be deleted when no longer needed. The ability to auto-delete old tickets would be hugely useful.

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**Author:** ![LWilkins3](https://avatars.discourse-cdn.com/v4/letter/l/8dc957/32.png) [@LWilkins3](https://community.hubspot.com/u/LWilkins3)\
**Post date:** [September 26, 2023, 9:31am UTC](https://community.hubspot.com/t/delete-ticket-action-in-workflow/49307/10 "2023-09-26T09:31:19Z")

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We need this too. We need to be able to autodelete deals once they are not associated with a contact

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**Author:** ![BastiSchuhl](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bastischuhl/32/42145_2.png) [@BastiSchuhl](https://community.hubspot.com/u/BastiSchuhl)\
**Post date:** [February 29, 2024, 5:27pm UTC](https://community.hubspot.com/t/delete-ticket-action-in-workflow/49307/11 "2024-02-29T17:27:36Z")

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Couldn’t agree more. Why is this possible for Contacts but not other Object? Please enable this for Deals, Tickets, Companies, etc. as well.

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**Author:** ![HMELEHI](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/hmelehi/32/29690_2.png) [@HMELEHI](https://community.hubspot.com/u/HMELEHI)\
**Post date:** [March 4, 2024, 11:21am UTC](https://community.hubspot.com/t/delete-ticket-action-in-workflow/49307/12 "2024-03-04T11:21:05Z")

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Tickets are much more relevant for us here, compared to the Contacts. It will be much apreciated if this functionality is extended to tickets.

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**Author:** ![JLow-Hang](https://avatars.discourse-cdn.com/v4/letter/j/50afbb/32.png) [@JLow-Hang](https://community.hubspot.com/u/JLow-Hang)\
**Post date:** [March 12, 2024, 4:07pm UTC](https://community.hubspot.com/t/delete-ticket-action-in-workflow/49307/13 "2024-03-12T16:07:12Z")

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Can’t understand why we can auto create records but not auto delete them. Should have this functionality as standard.

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**Author:** ![MWoppmann](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mwoppmann/32/9822_2.png) [@MWoppmann](https://community.hubspot.com/u/MWoppmann)\
**Post date:** [May 28, 2024, 10:53am UTC](https://community.hubspot.com/t/delete-ticket-action-in-workflow/49307/14 "2024-05-28T10:53:36Z")

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Dear HubSpot team,  
The fact that tickets can also be deleted automatically is a basic function. HubSpot can do so much - and not that? Please include the feature “Automatically delete tickets via workflow” in your development. Thank you very much!

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**Author:** ![TGranert](https://avatars.discourse-cdn.com/v4/letter/t/ee59a6/32.png) [@TGranert](https://community.hubspot.com/u/TGranert)\
**Post date:** [June 3, 2024, 5:32pm UTC](https://community.hubspot.com/t/delete-ticket-action-in-workflow/49307/15 "2024-06-03T17:32:00Z")

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OMG, that would be great!

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**Author:** ![NNewbold](https://avatars.discourse-cdn.com/v4/letter/n/76d3ee/32.png) [@NNewbold](https://community.hubspot.com/u/NNewbold)\
**Post date:** [August 22, 2024, 4:40pm UTC](https://community.hubspot.com/t/delete-ticket-action-in-workflow/49307/16 "2024-08-22T16:40:21Z")

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This would be a wonderful addition to Hubspot. Having to go through and manually delete all old deals is incredibly time consuming and can eat up huge amounts of energy as we’re trying to generate new deals!

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**Author:** ![Patrick\_Saab](https://avatars.discourse-cdn.com/v4/letter/p/a587f6/32.png) [@Patrick\_Saab](https://community.hubspot.com/u/Patrick_Saab)\
**Post date:** [September 17, 2024, 11:52am UTC](https://community.hubspot.com/t/delete-ticket-action-in-workflow/49307/17 "2024-09-17T11:52:58Z")

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This would help us keep our CRMs clean 🙂

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**Author:** ![SBrochard](https://avatars.discourse-cdn.com/v4/letter/s/cc9497/32.png) [@SBrochard](https://community.hubspot.com/u/SBrochard)\
**Post date:** [January 30, 2025, 12:29pm UTC](https://community.hubspot.com/t/delete-ticket-action-in-workflow/49307/18 "2025-01-30T12:29:00Z")

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My company is interested too!

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**Author:** ![CoJoNF](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cojonf/32/63628_2.png) [@CoJoNF](https://community.hubspot.com/u/CoJoNF)\
**Post date:** [February 11, 2025, 3:37pm UTC](https://community.hubspot.com/t/delete-ticket-action-in-workflow/49307/19 "2025-02-11T15:37:50Z")

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We would also like to be able to automatically delete ticket and deal data records. This is possible for contacts, but unfortunately not for the other data records.

Jonas Constantin

[  
  ![Nordfabrik Signature.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/b/b1c8dac9a9cd287570c37c3ae9a1e5493f8da3c4.png)  
 ](https://www.nordfabrik.ch/)

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**Author:** ![kim\_b](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kim_b/32/205432_2.png) [@kim\_b](https://community.hubspot.com/u/kim_b)\
**Post date:** [March 6, 2025, 3:07am UTC](https://community.hubspot.com/t/delete-ticket-action-in-workflow/49307/20 "2025-03-06T03:07:39Z")

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Yes! Else we cannot keep up with tidying up the whole automatically created ticket from Inboxes problem!

[Next page](https://community.hubspot.com/t/delete-ticket-action-in-workflow/49307.md?page=2)
