# Delete one account **URL:** \ **Category:** CRM\ **Tags:** academy, content\ **Created:** [February 25, 2025, 3:39pm UTC](https://community.hubspot.com/t/delete-one-account/126821 "2025-02-25T15:39:44Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Cmedbyme](https://avatars.discourse-cdn.com/v4/letter/c/bbe5ce/32.png) [@Cmedbyme](https://community.hubspot.com/u/Cmedbyme)\ **Post date:** [February 25, 2025, 3:39pm UTC](https://community.hubspot.com/t/delete-one-account/126821/1 "2025-02-25T15:39:44Z")
My account was created simultaneously with my colleague, which means that I have 2 identifiers and they got mixed up. I want to delete the unused one that I renamed “autre” My colleague doesn’t see it in her account and can’t delete it as a superadmin. It’s a free plan and I can’t delete it myself in my account parameters ![Capture d’écran 2025-02-25 à 16.12.54.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/a/1/a1f7ddd9445a32095032998561fe51d5f3be09c4.png) Thank you for your help ! ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [February 25, 2025, 3:42pm UTC](https://community.hubspot.com/t/delete-one-account/126821/2 "2025-02-25T15:42:09Z")
Hi @Cmedbyme, Just to confirm, you’re not able to follow these steps? [Downgrade or cancel your HubSpot subscription](https://knowledge.hubspot.com/account/how-do-i-cancel-my-hubspot-account#crm-free-only) Best regards ---
**Author:** ![Cmedbyme](https://avatars.discourse-cdn.com/v4/letter/c/bbe5ce/32.png) [@Cmedbyme](https://community.hubspot.com/u/Cmedbyme)\ **Post date:** [February 25, 2025, 3:46pm UTC](https://community.hubspot.com/t/delete-one-account/126821/3 "2025-02-25T15:46:11Z")
Alright, that was easy.. Sorry for the bother, it worked ! I didn’t come across that page Thank you !