I found this article and tested it on a form submission and it worked! https://www.noboundsdigital.com/blog/how-to-test-forms-in-hubspot. Not sure if there is any downfall to this??
We really need this feature for the following reasons:
- Testing purposes
- No one should publish a form without testing it completely. However, those tests should not be added to the submission data
- GDPR/CCPA and any future privacy laws
- Deleting a user’s data (and submissions of that data) is a legal requirement
Being able to delete form submissions would be amazing! We also test using our information and it alters the analytics when we complete testing
Requesting this feature as well. This would be very beneficial in helping us get accurate analytics!
This feels like an essential feature. Our data is getting skewed just by ensuring that things are working properly.
100% needed to clean up testing data
Why isn’t this an inbuilt feature? and the idea was proposed on 2017, why isn’t it implemented yet?
I feel like the admins here do not understand what we are asking for or why we are asking for it.
The last one who posted just completely dismissed it, and didn’t bother following up at all with user responses.
The reason this won’t get fixed is HubSpot knows it’s not a big enough issue for customers to leave HubSpot over. It’s a business decision. Although, I think a short-sighted one.
Pardot is really going after HubSpot customers, offering attractive pricing and we’re doing an analysis of moving over. Pardot does offer the functionality of deleting test submissions - at least that’s my understanding. If HubSpot does not address this issue it will make it harder for me to stick with HubSpot when we do a competitive analysis. Combined with the continued difficulties of syncing with Salesforce, the bot email activity HubSpot can’t filter out, their rudimentary scoring and limited web design tools, HubSpot keeps falling further and further behind their competitors.
It’s been a while since I added to this thread, but I wanted to pipe up again and say that HubSpot has worked hard on some really exciting new Form reporting tools, and we’re really looking forward to being able to use them once the ability to clean our form data has finally been patched.
It will be great if HubSpot can allow users to input “INVALID” or delete test data form submissions soon.
Kind regards,
Jasmine
Completely agree with this, I recently had a developers test one of our highest trafficed forms ~100 times. He obviously didnt think about the repercussions from the reporting end and I now have no way to remove that data from our Executive Dashboard. It’s going to be a pain to explain and remind our leadership of this “glitch” in the future.
@davereinke if a developer needs to test a form 100 times to ensure functionality is working, then so be it. We shouldn’t have to compromise our workflows by being careful not to pollute the data. How do we get this issue prioritized?
Yes this is a must needed feature
I agree! Duplicate, dupe and test submissions are a real pain to keep track of and remove from exports, and skew the data. Also, the GDPR compliance point is very good.
100% agree… deleting form submissions would be ace!
When testing workflows it’s very time consuming to make clones of everything just to test. It would be cool if we could have a test account that would test the workflow and all it’s components that wouldn’t count towards our anylatics.
Another vote here, saying this is IMPORTANT. Our team has tested our form several times, creating irrelevant and inaccurate “test” submissions that are skewing are data. In the latest response from HubSpot, you say deleting submissions would skew the data. Actually quite the opposite. It would allow us to fix our data. And if some company wants to skew their data intentionally…that’s not HubSpot’s job to monitor, right?
Allow the paying customers to edit their data as needed, please!
Hi, This is a feature that we would like also. On one day we got 500+ spam form submissions (we didn’t have Captha turned on unfortunately) on July 28th.
Now our analytics for form submissions is skewed b/c of the spam submissions.
Are there any plans to allow for deletion of such spam submissions? So, we don’t need a feature to submit test submissions, but rather to delete a ton of these malicious form submissions.
Hi - just chiming in with the crowd here that we really need this feature to clean up our data and for GDPR compliance.
Please add this feature! We test all of our forms, sometimes many times. I’d like to remove these submissions, so they don’t impact our data. Also, I’d like to remove form submissions from people that sign up for our events and then cancel later.