# Delaying bot answer in chat

**URL:** <https://community.hubspot.com/t/delaying-bot-answer-in-chat/34176>\
**Category:** HubSpot Ideas\
**Tags:** chatflows\
**Created:** [March 19, 2021, 12:08pm UTC](https://community.hubspot.com/t/delaying-bot-answer-in-chat/34176 "2021-03-19T12:08:05Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![KDupont](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kdupont/32/99782_2.png) [@KDupont](https://community.hubspot.com/u/KDupont)\
**Post date:** [March 19, 2021, 12:08pm UTC](https://community.hubspot.com/t/delaying-bot-answer-in-chat/34176/1 "2021-03-19T12:08:05Z")

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It would be great to have a delay answer in the chat bot in order to allow for sufficient time for something to happen in the background. In our use case I want to use an information provided by the chatter to go an look for data in another system. I use the hook to tricker the prices, but I am not an able to delay the bot answer enough for my proces to work. I write data back in a custom field and use that info to pass to the chatter.

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**Author:** ![CTomazoni](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ctomazoni/32/48165_2.png) [@CTomazoni](https://community.hubspot.com/u/CTomazoni)\
**Post date:** [March 29, 2021, 3:12pm UTC](https://community.hubspot.com/t/delaying-bot-answer-in-chat/34176/2 "2021-03-29T15:12:27Z")

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yes, I’m also looking for this as usually when we ask a question people send several messages, but the bot goes to the next action right away after the 1st message.  
So instead of:

Bot:

“Hey do you have a question?”  
Audience:  
Yes (enter)  
I would like to know if (enter)  
Is that possible? (enter)  
Bot:  
Continues the chatflow  
It goes like this:  
“Hey do you have a question?”  
Audience:  
Yes (enter)  
Bot: Continues the chatflow  
Audience:  
I would like to know if (enter)

And then everyone gets confused if they don’t write the full answer in a single message, which is rare.  
I was trying to set a snippet to delay it 20 seconds or so, but I’m not a code expert. Could anyone help?  
To make it crystal clear: I’d like to add a snippet code to make the bot wait 20s seconds after it gets an answer, before resuming the chatflow.

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**Author:** ![Kate\_Travels](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kate_travels/32/68963_2.png) [@Kate\_Travels](https://community.hubspot.com/u/Kate_Travels)\
**Post date:** [August 19, 2021, 10:42pm UTC](https://community.hubspot.com/t/delaying-bot-answer-in-chat/34176/3 "2021-08-19T22:42:52Z")

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I agree to this 100%, appears right now the only options are custom code.

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**Author:** ![JP13](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jp13/32/9373_2.png) [@JP13](https://community.hubspot.com/u/JP13)\
**Post date:** [December 1, 2021, 6:16pm UTC](https://community.hubspot.com/t/delaying-bot-answer-in-chat/34176/4 "2021-12-01T18:16:05Z")

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I agree with this, it would be an extremely helpful addition!