# Default Lifecycle Stage From Email Conversation

**URL:** <https://community.hubspot.com/t/default-lifecycle-stage-from-email-conversation/17002>\
**Category:** Lists, Lead Scoring & Workflows\
**Tags:** object\
**Created:** [October 31, 2019, 6:16pm UTC](https://community.hubspot.com/t/default-lifecycle-stage-from-email-conversation/17002 "2019-10-31T18:16:37Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![dkershner](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dkershner/32/53612_2.png) [@dkershner](https://community.hubspot.com/u/dkershner)\
**Post date:** [October 31, 2019, 6:16pm UTC](https://community.hubspot.com/t/default-lifecycle-stage-from-email-conversation/17002/1 "2019-10-31T18:16:37Z")

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Hi there! I understand that default lifecycle stages are set up based on how a contact comes in and you can use workflows and other work arounds to edit those that come in through forms.

I was wondering if there was a way to change the default stage for a contact that enters the system through email integration (like gmail). Right now these leads are automatically defaulted to “suscriber” but I would like to set these people that come in as “other”

Thanks!

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**Author:** ![MFrankJohnson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mfrankjohnson/32/22490_2.png) [@MFrankJohnson](https://community.hubspot.com/u/MFrankJohnson)\
**Post date:** [November 1, 2019, 10:43am UTC](https://community.hubspot.com/t/default-lifecycle-stage-from-email-conversation/17002/2 "2019-11-01T10:43:00Z")

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You’ll want to use a workflow to update the default Lifecycle Stage that enters the system through Gmail integration.  
- see image

 ![mfjlabs-screenshot-Lifecycle-Stage-best-practices-UPDATE.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/0/d/0d292153ced4831f10736487957861dce8e022d0.png)  
Lifecycle Stage Update Best Practices

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<div class="post-metadata">

**Author:** ![dkershner](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dkershner/32/53612_2.png) [@dkershner](https://community.hubspot.com/u/dkershner)\
**Post date:** [November 1, 2019, 12:44pm UTC](https://community.hubspot.com/t/default-lifecycle-stage-from-email-conversation/17002/3 "2019-11-01T12:44:51Z")

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Thanks Frank!

I saw that article, I’m just having trouble understanding how to do this in a workflow. I don’t see an enrollment trigger that is based off of gmail integration - can you point me in the right direction here?

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**Author:** ![MFrankJohnson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mfrankjohnson/32/22490_2.png) [@MFrankJohnson](https://community.hubspot.com/u/MFrankJohnson)\
**Post date:** [November 1, 2019, 1:45pm UTC](https://community.hubspot.com/t/default-lifecycle-stage-from-email-conversation/17002/4 "2019-11-01T13:45:31Z")

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The property you’ll want to filter/trigger by is ‘Original Source Drill-Down 2’.  
- see image

 ![mfjlabs-screenshot-Lifecycle-Stage-best-practices-original-source-drill-down-2.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/6/6/66c9080d35534b1067dfef03ebae787eac3d40cb.png)  
HubSpot Original Source Properties

However, we should briefly revisit the Lifecycle Stage. (important)

Leads added to HubSpot via the ‘[HubSpot: Email Tracking & Sales CRM for Gmail](https://chrome.google.com/webstore/detail/hubspot-email-tracking-sa/oiiaigjnkhngdbnoookogelabohpglmd?hl=en)’ integration should have a default Lifecycle Stage of **LEAD** (not Subscriber). Contacts showing a default Lifecycle Stage of Subscriber could (should) only be coming from form submissions. Just a thought.

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**Author:** ![JdeRocquigny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jderocquigny/32/21752_2.png) [@JdeRocquigny](https://community.hubspot.com/u/JdeRocquigny)\
**Post date:** [September 15, 2021, 3:34pm UTC](https://community.hubspot.com/t/default-lifecycle-stage-from-email-conversation/17002/5 "2021-09-15T15:34:08Z")

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I totally agree yet Hubspot still deafults Sales Email Integration created contacts as subscibers an this default cannot change. They have not subscribed to anything but rather are just leads. Wish Hubspot would fix this.

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**Author:** ![Yasminef](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/yasminef/32/88643_2.png) [@Yasminef](https://community.hubspot.com/u/Yasminef)\
**Post date:** [December 18, 2020, 12:02am UTC](https://community.hubspot.com/t/default-lifecycle-stage-from-email-conversation/17002/6 "2020-12-18T00:02:02Z")

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Hi Frank, I don’t understand how to do this. My default setting from all external sources is subscriber, but I want it to be lead. How do I change this? I searched for the original source option, but do not understand what to do from there.
