Thank you for being so responsive @hroberts ! Really appreciate the back and forth. I just got off the phone with HubSpot support and they encuraged me to share some additional feedback here as well. I have users getting confused when they go to select a default send from address because it is using the back end HubSpot email address like hello-27@company-name.themlc.hs.inbox.com or something along those lines. We’re having to go digging into every inbox to figure out which email address is tied to which internal email address so the team can select the proper address they want to use. If we could just see the customer facing view rather than the internal view, I think it’s less confusing. I was worried that in selecting the internal view, our emails would be sending from that email address rather than the alias we hoped to use.