SUPER needed! Many people have multiple email addresses now but don’t as commonly use different phone numbers
Adding to the request list. This is an important item for Sales team that are managing high inbound volume. Especially for international companies who are being contacted via phone, whatsapp, and online chat. Looking forward to having this solution available!
I was hoping that this feature would be added by now.
We really need other means to deduplicate contacts.
Agreed, especially when importing contacts from a phone. Most don’t have mail IDs
We’re working through a solution now with a third-party vendor to create custom code. Our use case is that we have a text platform integration that creates contacts with only a phone number - the majority are already in our database and need to be merged with an existing contact.
Our biggest challenge thus far has been phone number formatting. Luckily our contacts are all US-based phone numbers but if you have any numbers that are in different countries this is a challenge as well. We’re working on code that formats the phone numbers but it’s been tricky to make everything match up exactly so that they’ll merge since there are so many ways they can show up…with and without parenthesis, with and without country codes, with and without a + before country code, with and without spaces, etc.
upvoting on behalf of a customer
This needs to happen ASAP! This is creating alot of issues for our sales
team with customers entering multiple different forms with the same phone
number but different email addresses which creates a new contact every
time. This creates alot of frustration in our sales team. Please get on top
of this issue asap Husbpot team!
AGREED
Up voting. For a client we need this feature for managing inbound phone calls without cobbling third party apps to HubSpot for a feature like this. Please make this feature available.
Has anyone tried the custom code from this thread?: https://community.hubspot.com/t5/Tips-Tricks-Best-Practices/Merging-Contacts-with-Same-Phone-Number/m-p/864287
We are currently also running into this issue, as our VOIP software was not logging things to the right contact when country codes were not filled in correctly, and it was creating new contacts.
Thanks in advance!
We need this feature asap!! 
Definitely need to see this ASAP! Pipedrive had it and this has been my biggest complaint so far.
Very much needed! This is a real pain for sales agents currently
This is still an issue and needs to be fixed ASAP! Big hindrance for my team. If phone numbers match this should not duplicate the contact
Many of our clients tell us that email is a channel that is becoming obsolete as a follow-up channel for their prospects and clients. They comment that now, communication is through WhatsApp or phone calls. A large number of your potential clients, instead of sharing an email, prefer via WhatsApp or phone number, or simply they are only able to get phone number due their internal procces.
Because of this, they have several duplicate contacts related to their phone numbers and not their email addresses.
I came to this thread looking for a solution and I find it frustrating that this is something people and Partners have been asking about since 2019 and it still hasn’t been implemented.
It is a urgent need!
Please prioritize the implementation of this feature as it has been requested since 2019 and is urgently needed…
Please hubspot!! make this ASAP!!!
waiting for this to be implemented!!!