# Deals: Shopify integration **URL:** \ **Category:** Marketplace Apps\ **Tags:** free\ **Created:** [February 22, 2023, 4:11pm UTC](https://community.hubspot.com/t/deals-shopify-integration/75752 "2023-02-22T16:11:10Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![PatriciaEcon](https://avatars.discourse-cdn.com/v4/letter/p/a9a28c/32.png) [@PatriciaEcon](https://community.hubspot.com/u/PatriciaEcon)\ **Post date:** [February 22, 2023, 4:11pm UTC](https://community.hubspot.com/t/deals-shopify-integration/75752/1 "2023-02-22T16:11:10Z")
Hi, I integrated Shopify to Hubspot. Unfortunately, it doesn’t show any deals even though there are deals on Shopify. The number below deals shows 0. How can I fix this? ---
**Author:** ![kvlschaefer](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kvlschaefer/32/71076_2.png) [@kvlschaefer](https://community.hubspot.com/u/kvlschaefer)\ **Post date:** [February 23, 2023, 7:20pm UTC](https://community.hubspot.com/t/deals-shopify-integration/75752/2 "2023-02-23T19:20:20Z")
Hi @PatriciaEcon, Thank you for reaching out to the Community! Can you confirm you’re using [this integration](https://knowledge.hubspot.com/integrations/how-do-i-use-the-shopify-integration)? I understand your Shopify orders are not syncing to HubSpot as deals - Can you confirm if this is not creating deals at all? This is occurring with all Shopify orders correct? Could you also send screenshots of a specific Shopify order that does not sync to HubSpot? Could you also send us a screenshot of your Shopify HubSpot connection by clicking on the **Marketplace icon** , then **Manage** , then **Connected apps,** then **Shopify**? The more information, screenshots, and details you can provide the better we can assist! Thank you, Kristen ---
**Author:** ![PatriciaEcon](https://avatars.discourse-cdn.com/v4/letter/p/a9a28c/32.png) [@PatriciaEcon](https://community.hubspot.com/u/PatriciaEcon)\ **Post date:** [February 24, 2023, 8:52am UTC](https://community.hubspot.com/t/deals-shopify-integration/75752/3 "2023-02-24T08:52:14Z")
Hi @kvlschaefer , Thanks for getting back. Yes, I can confirm I’m using your linked integration. Shopify is installed and connected. Everything works except the deals. I attached two screenshots. One with an example of our orders in Shopify and one that says 0 below Deals in Hubspot. Yes, it occurs with all shopify orders. I also tried deinstallating the connection and nstallating it again. Unfortunately, the same problem still exists. ![Bildschirmfoto 2023-02-24 um 09.45.40.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/7/3/732d84bd7be2a134a5eedc6cee19fb2766d2e915.png) ![Bildschirmfoto 2023-02-24 um 09.46.12.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/a/f/afaa2bd237a9188db083d16eb73e35798457c6c8.png) ---
**Author:** ![kvlschaefer](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kvlschaefer/32/71076_2.png) [@kvlschaefer](https://community.hubspot.com/u/kvlschaefer)\ **Post date:** [March 1, 2023, 3:44pm UTC](https://community.hubspot.com/t/deals-shopify-integration/75752/4 "2023-03-01T15:44:54Z")
Hi @PatriciaEcon, Thank you for the additional information! I will look into this with our internal support team and update this thread when I have an update. 🙂 Best, Kristen P.S. It looks like you might be a German speaker based on your screenshot? I wanted to let you know that we also have a German Community if you’d prefer to write and post in German! If you’d like to check out the German-speaking forums, just change your language settings in the top left corner. Feel free to reach out if you have any questions. 🙂 ---
**Author:** ![kvlschaefer](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kvlschaefer/32/71076_2.png) [@kvlschaefer](https://community.hubspot.com/u/kvlschaefer)\ **Post date:** [March 6, 2023, 7:06pm UTC](https://community.hubspot.com/t/deals-shopify-integration/75752/5 "2023-03-06T19:06:12Z")
Hi @PatriciaEcon, We can see the orders are syncing over to your HubSpot deals now. Do you have any specific examples of where this isn’t occurring? Thank you! Best, Kristen ---
**Author:** ![PatriciaEcon](https://avatars.discourse-cdn.com/v4/letter/p/a9a28c/32.png) [@PatriciaEcon](https://community.hubspot.com/u/PatriciaEcon)\ **Post date:** [March 15, 2023, 9:43am UTC](https://community.hubspot.com/t/deals-shopify-integration/75752/6 "2023-03-15T09:43:48Z")
Hi [@kvonloesecke](https://community.hubspot.com/t5/user/viewprofilepage/user-id/106905) , thank you for the help and corrections. I definitely can see the deals (11) now. However, when I look it up under Sales \> Deals \> Ecommerce Pipeline then tehre are only 2 entries even though it says under the shopify app integration \> Deals \> 11. Do you know why the other 9 deals/entries don’t show up? Thanks, Kevin ---
**Author:** ![kvlschaefer](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kvlschaefer/32/71076_2.png) [@kvlschaefer](https://community.hubspot.com/u/kvlschaefer)\ **Post date:** [March 16, 2023, 6:09pm UTC](https://community.hubspot.com/t/deals-shopify-integration/75752/7 "2023-03-16T18:09:36Z")
Hi @PatriciaEcon, You’re welcome and thank you for the additional details. Would you be able to share a screenshot of the orders (similar to the one you shared before) that are not syncing over to HubSpot, please? Thanks! Best, Kristen ---
**Author:** ![TGuns](https://avatars.discourse-cdn.com/v4/letter/t/ee7513/32.png) [@TGuns](https://community.hubspot.com/u/TGuns)\ **Post date:** [May 3, 2023, 3:48pm UTC](https://community.hubspot.com/t/deals-shopify-integration/75752/8 "2023-05-03T15:48:56Z")
Hi, I have the same problem. What is the solution? Or do I have to wait a couple of hours? ![Scherm­afbeelding 2023-05-03 om 17.48.11.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/5/0/50f9157bce586c2b3baa56e4e231f28cc2c12e96.png) ---
**Author:** ![kvlschaefer](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kvlschaefer/32/71076_2.png) [@kvlschaefer](https://community.hubspot.com/u/kvlschaefer)\ **Post date:** [May 3, 2023, 6:12pm UTC](https://community.hubspot.com/t/deals-shopify-integration/75752/9 "2023-05-03T18:12:32Z")
Hi @TGuns, Thanks for reaching out! Can you confirm if this is not creating deals at all? This is occurring with all Shopify orders correct? Could you also send screenshots of a specific Shopify order that does not sync to HubSpot? Could you also send us a screenshot of your Shopify HubSpot connection by clicking on the **Marketplace icon** , then **Manage** , then **Connected apps,** then **Shopify**? Thank you! Best, Kristen ---
**Author:** ![SteveVS](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/stevevs/32/200329_2.png) [@SteveVS](https://community.hubspot.com/u/SteveVS)\ **Post date:** [October 18, 2023, 11:48pm UTC](https://community.hubspot.com/t/deals-shopify-integration/75752/10 "2023-10-18T23:48:25Z")
Having the same issue. Not sure where the issue lies. ![SteveVS_0-1697672434798.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/1/c/1c7782f32fbb5cbd271bb0c867d80b9094d6ba05.png) ![SteveVS_1-1697672534441.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/d/2/d20bd191a1a41c19e87a648b18ef6cc227773e8c.png)