# Deactivated user contacts

**URL:** <https://community.hubspot.com/t/deactivated-user-contacts/104971>\
**Category:** Account & Settings\
**Created:** [April 16, 2024, 11:44pm UTC](https://community.hubspot.com/t/deactivated-user-contacts/104971 "2024-04-16T23:44:41Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![hogaresunion1](https://avatars.discourse-cdn.com/v4/letter/h/e56c9b/32.png) [@hogaresunion1](https://community.hubspot.com/u/hogaresunion1)\
**Post date:** [April 16, 2024, 11:44pm UTC](https://community.hubspot.com/t/deactivated-user-contacts/104971/1 "2024-04-16T23:44:41Z")

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Hello everyone!

**I want to make a list (static or active, it doesn’t matter) where I can filter the contacts that have deactivated users as owners.**

I currently have more than 1,000 deactivated users.

I specifically need to know how many contacts are owned by users who are inactive.

When I try to filter Contact Owner: is unknown (returns unassigned contacts and disabled owners)

I hope you can help me. 🙏

Greetings!

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**Author:** ![Mike\_Eastwood](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mike_eastwood/32/70075_2.png) [@Mike\_Eastwood](https://community.hubspot.com/u/Mike_Eastwood)\
**Post date:** [April 16, 2024, 11:59pm UTC](https://community.hubspot.com/t/deactivated-user-contacts/104971/2 "2024-04-16T23:59:26Z")

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Hi @hogaresunion1

As far as I know it’s not possible in the CRM.

However, it would be possible to write some code that adds Contacts to a List when the HubSpot Owner (User) is deactivated.

Do you know which teirs of HubSpot you have access to?

Please send me a message, with your meeting link, if you want to discuss the idea.

Mike

Here to learn more about HubSpot and share my HubSpot Knowledge. I’m the founder of [Webalite](https://www.webalite.com?utm_campaign=community-forum&utm_source=community&utm_content=signature) a Gold HubSpot Partner Agency based in Wellington, New Zealand and the founder of **Portal-iQ** the world’s first automated [HubSpot Portal Audit](https://portal-iq.com?utm_campaign=community-forum&utm_source=community-forum&utm_content=signature) that helps you work smarter with HubSpot.

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**Author:** ![IAkin](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/iakin/32/29368_2.png) [@IAkin](https://community.hubspot.com/u/IAkin)\
**Post date:** [October 4, 2024, 4:51pm UTC](https://community.hubspot.com/t/deactivated-user-contacts/104971/3 "2024-10-04T16:51:54Z")

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Hi [@Mike\_Eastwood](https://community.hubspot.com/t5/user/viewprofilepage/user-id/9259) Would you have the chance to send me the code as well? We have Marketing, Sales, Operation HUB Enterprise.

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**Author:** ![MKhaikin](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@MKhaikin](https://community.hubspot.com/u/MKhaikin)\
**Post date:** [October 23, 2024, 12:53am UTC](https://community.hubspot.com/t/deactivated-user-contacts/104971/4 "2024-10-23T00:53:48Z")

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If u you’re looking to figure out the whole deactivated user problem, the main thing you need to do is find the user Id first. and the search using “creasted by user id”

See my recent post, upvote for others.  
[https://community.hubspot.com/t5/Account-Settings/User-ID-number-of-deactivated-user/m-p/1058885/highlight/true#M33603](https://community.hubspot.com/t5/Account-Settings/User-ID-number-of-deactivated-user/m-p/1058885/highlight/true#M33603)

M.

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**Author:** ![GCamper](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/gcamper/32/52651_2.png) [@GCamper](https://community.hubspot.com/u/GCamper)\
**Post date:** [September 20, 2024, 8:57pm UTC](https://community.hubspot.com/t/deactivated-user-contacts/104971/5 "2024-09-20T20:57:35Z")

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I desperately need a similar fix or functionality for this. Unable to filter by Contact Owner - contains Deactivated. Would be a massive help.  
Did you figure out any work around?

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**Author:** ![MKhaikin](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@MKhaikin](https://community.hubspot.com/u/MKhaikin)\
**Post date:** [October 23, 2024, 12:48am UTC](https://community.hubspot.com/t/deactivated-user-contacts/104971/6 "2024-10-23T00:48:52Z")

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See my recent post, upvote for others.  
[https://community.hubspot.com/t5/Account-Settings/User-ID-number-of-deactivated-user/m-p/1058885/highlight/true#M33603](https://community.hubspot.com/t5/Account-Settings/User-ID-number-of-deactivated-user/m-p/1058885/highlight/true#M33603)

M.

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**Author:** ![MKhaikin](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@MKhaikin](https://community.hubspot.com/u/MKhaikin)\
**Post date:** [October 23, 2024, 12:46am UTC](https://community.hubspot.com/t/deactivated-user-contacts/104971/7 "2024-10-23T00:46:23Z")

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Its not true YOU CAN tell how many users are owned by a deactivated user.  
you will need to get the user is from the user settings and then in the contacts CRM filter by “created by user id”. To get the user Id please see my other post.

[https://community.hubspot.com/t5/Account-Settings/User-ID-number-of-deactivated-user/m-p/1058885/highlight/true#M33603](https://community.hubspot.com/t5/Account-Settings/User-ID-number-of-deactivated-user/m-p/1058885/highlight/true#M33603)
