# Deactivated account: transferring certifications

**URL:** <https://community.hubspot.com/t/deactivated-account-transferring-certifications/17478>\
**Category:** HubSpot Academy Support\
**Created:** [November 29, 2019, 2:52am UTC](https://community.hubspot.com/t/deactivated-account-transferring-certifications/17478 "2019-11-29T02:52:16Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![matheusttorrano](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/matheusttorrano/32/95335_2.png) [@matheusttorrano](https://community.hubspot.com/u/matheusttorrano)\
**Post date:** [November 29, 2019, 2:52am UTC](https://community.hubspot.com/t/deactivated-account-transferring-certifications/17478/1 "2019-11-29T02:52:16Z")

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Hi, guys! Most of my certifications were completed on a old email account. Could you please transfer them to my current email?

My old email was:  
x@ideatore.com.br

My current email is:

[x@gmail.com](mailto:x@gmail.com)

My current ID is:

6796019

Certifications:

Client Management, Delivering Client Success, Delivering Sales Services, Developing a Sales Plan, Inbound, Inbound Sales, Sales Software, Selling Sales Services

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**Author:** ![sharonlicari](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sharonlicari/32/101479_2.png) [@sharonlicari](https://community.hubspot.com/u/sharonlicari)\
**Post date:** [November 29, 2019, 12:24pm UTC](https://community.hubspot.com/t/deactivated-account-transferring-certifications/17478/2 "2019-11-29T12:24:39Z")

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Hey @matheusttorrano

I was able to transfer your certifications to your new email address. Please keep in mind there were a few certifications that were not valid anymore, you can find more information about this [here](https://knowledge.hubspot.com/resources/how-long-does-my-certification-badge-last). For example:

**Client Management:** you took the exam 2 years ago, and this certification expires after 13 months.

**Delivering Client Success:** you took the exam 2 years ago, and this certification expires after 18 months.

**Delivering Sales Services:** you took the exam 2 years ago, and this certification expires after 13 months.

**Developing a Sales Plan:** you took the exam 2 years ago, and this certification expires after 13 months.

**Inbound:** you took the exam 2 years ago, and this certification expires after 25 months. **Inbound Sales:** you took the exam 2 years ago, and this certification expires after 25 months.

**HubSpot Sales Software:** you took the exam 2 years ago, and this certification expires after 13 months.

**Selling Sales Services:** you took the exam 2 years ago, and this certification expires after 13 months.

Therefore it would be necessary to retake these certifications again.

I hope this helps

Best,

Sharon

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**Author:** ![matheusttorrano](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/matheusttorrano/32/95335_2.png) [@matheusttorrano](https://community.hubspot.com/u/matheusttorrano)\
**Post date:** [December 2, 2019, 10:36pm UTC](https://community.hubspot.com/t/deactivated-account-transferring-certifications/17478/3 "2019-12-02T22:36:54Z")

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Thanks, @sharonlicari !