# Deactivated Account Cert Transfer

**URL:** <https://community.hubspot.com/t/deactivated-account-cert-transfer/72302>\
**Category:** HubSpot Ideas\
**Tags:** account-settings\
**Created:** [January 5, 2023, 5:27pm UTC](https://community.hubspot.com/t/deactivated-account-cert-transfer/72302 "2023-01-05T17:27:06Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![JJay12](https://avatars.discourse-cdn.com/v4/letter/j/54ee81/32.png) [@JJay12](https://community.hubspot.com/u/JJay12)\
**Post date:** [January 5, 2023, 5:27pm UTC](https://community.hubspot.com/t/deactivated-account-cert-transfer/72302/1 "2023-01-05T17:27:06Z")

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Hello,

I am trying to get access to a few certifications I have completed, but my account has been deactivated. Is there a way to transfer the certs to my new account? My old account email is [jjay@trinity.edu.](mailto:jjay@trinity.edu)

All the best,

John

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**Author:** ![HannahWatson](https://avatars.discourse-cdn.com/v4/letter/h/71c47a/32.png) [@HannahWatson](https://community.hubspot.com/u/HannahWatson)\
**Post date:** [March 30, 2023, 3:26pm UTC](https://community.hubspot.com/t/deactivated-account-cert-transfer/72302/2 "2023-03-30T15:26:26Z")

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@JJay12 Hey there! Did you ever receive support for this request? I’m going through the same process. Hope you did!

Thanks,

Hannah