# De-Selecting Payment Receipt

**URL:** <https://community.hubspot.com/t/de-selecting-payment-receipt/123923>\
**Category:** HubSpot Ideas\
**Tags:** payments\
**Created:** [January 14, 2025, 8:29pm UTC](https://community.hubspot.com/t/de-selecting-payment-receipt/123923 "2025-01-14T20:29:11Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![JWon](https://avatars.discourse-cdn.com/v4/letter/j/47e85d/32.png) [@JWon](https://community.hubspot.com/u/JWon)\
**Post date:** [January 14, 2025, 8:29pm UTC](https://community.hubspot.com/t/de-selecting-payment-receipt/123923/1 "2025-01-14T20:29:11Z")

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Hi so a feature request is to de-select sending a payment receipt.

I think they send a receipt after every transaction through a payment link, or they send a receipt every month if they’re on a subscription.

I wouldn’t want to do that. Especially in high ticket sales, you want client to focus on onboarding and getting started. Sending the receipt after a consultation or sending a receipt after every month of being on subscription increases probability of refunds.

It’s a subtle thing. Sales is about closing deals too, just saying that having option to de-select sending receipt would be good to have. You can de-select sending emails for invoices though if you manually log a payment