Data in HubSpot forms is not syncing to contacts section.

Smart CRM & Sales Hub CRM
1

Good morning,
My online form is only submitting to the form section of HubSpot. The data is not showing in the contact section.

I would like the data in the forms to also show up in contacts.

Thank you

2

Hi @COlukogbon,

Could you please specify what information exactly is missing? Are you working with HubSpot forms or non-HubSpot forms? Where are you looking the information, where are you expecting it to show up?

The more details, the better. Feel free to include pixelated screenshots.

Best regards!

3

I am working with non HubSPot form. To bve specifi, I used Typeform and I can see the data in the non HubSpot forms. The issue now is that these data is not showing in contact.
Please see screenshot below

COlukogbon_0-1626432969845.png
COlukogbon_0-1626432969845.png1310×540 52.9 KB

4

Hi @COlukogbon,

Thank you for the added context. You might want to remove/pixelate the personal information from the second screenshot. cc @sharonlicari

If these are Typeform forms, you might be able to resolve this with the Typeform integration. This might be faster than troubleshooting the non-HubSpot form and would be my recommended course of action.

If that’s not an option for some reason, I would start by checking whether each Typeform field corresponds to an existing HubSpot property in your portal. If not, or if they’re named differently, that might be the issue. I can’t tell from your screenshot which information exactly is missing, unfortunately.

Best regards!

5

Hello Karstenkoehler,
At integration stage, the data submitted in the non-HubSpot forms could also be seen in contacts. Data still submits to the three forms shown which make me believe that integration is fine.

6

Hi @COlukogbon,

I can’t quite read between the lines if this issue is resolved for you now – is it?

Best regards

7

Thank you for your help Karsten.