# Dashboard Cannot Load **URL:** \ **Category:** Dashboards & Reporting\ **Created:** [July 28, 2017, 1:30pm UTC](https://community.hubspot.com/t/dashboard-cannot-load/2875 "2017-07-28T13:30:31Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![JDesmond](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jdesmond/32/84489_2.png) [@JDesmond](https://community.hubspot.com/u/JDesmond)\ **Post date:** [July 28, 2017, 1:30pm UTC](https://community.hubspot.com/t/dashboard-cannot-load/2875/1 "2017-07-28T13:30:31Z")
After logging into hubspot and tring to get to the sales dashboard the pages cycle through attempting to load [Reports dashboard](https://app.hubspot.com/reports-dashboard/3324849/sales) and [HubSpot Login and Sign in](https://app.hubspot.com/login/?loginRedirectUrl=https%3A%2F%2Fapp.hubspot.com%2Freports-dashboard%2F3324849%2Fsales&loginPortalId=3324849). It continues to cycle through and I cannot get to my dashboard. Any thoughts on how to resolve? ---
**Author:** ![Josh](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/josh/32/17115_2.png) [@Josh](https://community.hubspot.com/u/Josh)\ **Post date:** [July 28, 2017, 1:38pm UTC](https://community.hubspot.com/t/dashboard-cannot-load/2875/2 "2017-07-28T13:38:59Z")
Hi @JDesmond, I’ve seen this happen a couple of times. Sometimes it will come back if I completely close my browser and then load again. It may also help to cleare your cache & cookies. ---
**Author:** ![JDesmond](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jdesmond/32/84489_2.png) [@JDesmond](https://community.hubspot.com/u/JDesmond)\ **Post date:** [July 28, 2017, 1:43pm UTC](https://community.hubspot.com/t/dashboard-cannot-load/2875/3 "2017-07-28T13:43:16Z")
Tried all those steps and it did not work. I can get to my deals tab, but cannot get to the dashboard. ---
**Author:** ![Josh](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/josh/32/17115_2.png) [@Josh](https://community.hubspot.com/u/Josh)\ **Post date:** [July 28, 2017, 1:46pm UTC](https://community.hubspot.com/t/dashboard-cannot-load/2875/4 "2017-07-28T13:46:45Z")
Not certain then. I’ve checked a few of the dashboards I have access to and they have all loaded fine. You may want to submit a ticket. Best of luck! ---
**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\ **Post date:** [July 31, 2017, 3:22pm UTC](https://community.hubspot.com/t/dashboard-cannot-load/2875/5 "2017-07-31T15:22:21Z")
@JDesmond, Can you send along screenshots of what you are seeing in your browser, as well as what browser(s) you are experiencing this in? I would recommend trying to load the content in an incognito browsing window, as well as in multiple browsers to see if the issue persists across multiple platforms. Additionally, are other users experiencing this issue? If the issue is persisting and you can send along the information I requested, I am happy to provide next steps. Thank you, Jenny ---
**Author:** ![JDesmond](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jdesmond/32/84489_2.png) [@JDesmond](https://community.hubspot.com/u/JDesmond)\ **Post date:** [July 31, 2017, 6:58pm UTC](https://community.hubspot.com/t/dashboard-cannot-load/2875/6 "2017-07-31T18:58:27Z")
I resolved the issue. I had to accept thrid part cookies. ---
**Author:** ![Ckbirch](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ckbirch/32/87988_2.png) [@Ckbirch](https://community.hubspot.com/u/Ckbirch)\ **Post date:** [April 3, 2020, 6:28am UTC](https://community.hubspot.com/t/dashboard-cannot-load/2875/7 "2020-04-03T06:28:15Z")
Did you find a solution to this? I am having the same issue in Chrome, Firefox and Safari. Have cleared cache and cookies, tried in incognito mode as well. There was a message about enabling third party cookies but wasn’t sure where the setting for this was. I am a Macbook user. Really need to try and get this working before i am confident to upgrade to a paid version of Hubspot. Thank you ---
**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\ **Post date:** [April 3, 2020, 8:48pm UTC](https://community.hubspot.com/t/dashboard-cannot-load/2875/8 "2020-04-03T20:48:59Z")
Hi @Ckbirch, You can enable third party cookies by following the steps outlined [here](https://knowledge.hubspot.com/email-tracking/troubleshooting-the-hubspot-sales-chrome-extension). Please let us know if you are still stuck after following these steps. Thank you, Jenny ---
**Author:** ![Ckbirch](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ckbirch/32/87988_2.png) [@Ckbirch](https://community.hubspot.com/u/Ckbirch)\ **Post date:** [April 6, 2020, 12:15pm UTC](https://community.hubspot.com/t/dashboard-cannot-load/2875/9 "2020-04-06T12:15:04Z")
Thanks Jenny tried all that to no avail. Interestingly my dashboard worked for about 5 minutes on login this am then stopped so at a loss ---
**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\ **Post date:** [April 7, 2020, 1:36pm UTC](https://community.hubspot.com/t/dashboard-cannot-load/2875/10 "2020-04-07T13:36:10Z")
Hi @Ckbirch, If you can please share screenshots or video of where you are getting stuck and what you are seeing, that would be great! Additionally, are there other users in your account who are experiencing this issue? Thank you, Jenny ---
**Author:** ![LeslieO](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/leslieo/32/75413_2.png) [@LeslieO](https://community.hubspot.com/u/LeslieO)\ **Post date:** [April 10, 2020, 4:42am UTC](https://community.hubspot.com/t/dashboard-cannot-load/2875/11 "2020-04-10T04:42:24Z")
Hi, I’m having a similar problem - contacts dashboard stuck at 61 for 5 days but uploaded 2k today. Cleared cache, tried in incognito & other browsers and allowed third parties with no success. Thanks ![Screenshot 2020-04-09 at 23.23.29.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/1/d/1df37370da11ecd348a2b02289bd5af73f112d6b.png) ![Screenshot 2020-04-09 at 23.23.48.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/f/fb5f8a500eba04bbdf783cde92e7dddaa6d61882.png) nks ---
**Author:** ![LeslieO](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/leslieo/32/75413_2.png) [@LeslieO](https://community.hubspot.com/u/LeslieO)\ **Post date:** [April 10, 2020, 6:38pm UTC](https://community.hubspot.com/t/dashboard-cannot-load/2875/12 "2020-04-10T18:38:17Z")
Dashboard is working now ![16x16_smiley-very-happy.png.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/a/a83ec960612094a57cfb392e21c202c8e77b967c.png) Please ignore