Hey, @PhilOPSCOM. Unfortunately, despite the obvious demand for it and even more obvious need for it, this feature has not been implemented by HubSpot. We were told it was in Beta, but they misunderstood and that was a completely different feature. There is no update, to my knowledge, on when this will be available.
Would love to be able to create my own Task Types. Like: Mail, Brochure, Postcard etc.
this would make the CRM an essential tool in abm!
yes needed
+1 Customizable activity types
Today I had a terrible experience.
I put new contacts in Google Contacts and the Hubspot was updated by Zappier.
To my surprise, it duplicated the contact on Google Contacts and worst, without the telephone number.
It is difficult to use.
Log an Email does not fit/is not the same as Log Text Msg/Chat… I do a lot of communicating via text message, FB Messenger, LinkedIn, etc.
We need to log custom activities please !
#NEED!
This would be great, combined with being able to customise the tasks “pipeline”
Appears this request has been going on for a couple of years. Almost 200 votes seems this is a pretty vital request.
+1
We definitely need this!!
I would also need that for my BDR team. We want to be able to distinguish the following:
- Chat conversations (on Twitter/LinkedIn/etc.)
- Email conversations
- Phone Calls
- In Person conversations
And we want to track this different for inbound vs outbound leads.
Any updates from the HubSpot Dev Team? Looks like this was supposed to hit the product queue back in 2017 or early 2018…
Would be nice to hear something on this ageing request especially since price updates are coming.
Looks like there was an update today. Next update is in January.
+1
I read someone heard an update would be coming in January, is that true? would love to hear there is progress!
PLEASE make Hubspot sales a bit more flexible/customizable! I’m about to reccomend my sales team change CRMs entirely.
I would like to create a custom Log activity. I’d like to LOG Connection - This is my SDR teams way of saying they are setting up a meeting.
@hubspot Any updates on this? Multiple years with 15 pages of replies requesting custom activity type seams like it should be top priority.
LinkedIn/Social outreach is often becoming the primary method of contact for sales team, including mine. There is no way for me to accurately track messages, replies, connect requests, etc. Custom activity types is a must.
Any updates would be great!