# Customizing Default Record Left Sidebar Does Not Save/Update

**URL:** <https://community.hubspot.com/t/customizing-default-record-left-sidebar-does-not-save-update/86277>\
**Category:** CRM\
**Tags:** object\
**Created:** [July 27, 2023, 3:12pm UTC](https://community.hubspot.com/t/customizing-default-record-left-sidebar-does-not-save-update/86277 "2023-07-27T15:12:01Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Peco](https://avatars.discourse-cdn.com/v4/letter/p/54ee81/32.png) [@Peco](https://community.hubspot.com/u/Peco)\
**Post date:** [July 27, 2023, 3:12pm UTC](https://community.hubspot.com/t/customizing-default-record-left-sidebar-does-not-save-update/86277/1 "2023-07-27T15:12:01Z")

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This appears to be a bug. I have attempted to change the default left sidebar for contacts many times, adding/removing fields and re-ordering all fields. The changes I make are saved in the updated default view tool but they do not update in my live CRM account.

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**Author:** ![Peco](https://avatars.discourse-cdn.com/v4/letter/p/54ee81/32.png) [@Peco](https://community.hubspot.com/u/Peco)\
**Post date:** [July 27, 2023, 3:32pm UTC](https://community.hubspot.com/t/customizing-default-record-left-sidebar-does-not-save-update/86277/2 "2023-07-27T15:32:18Z")

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I stand corrected on my post! After making the custom object changes to the default view, we need to go back into a contact record \> Actions \> View all properties \> (left panel - About) Reset to account defaults. This will revert to the defaults settings and remove any previous view settings applied by the user. The user can then make additional view setting changes that will be applied to their view only.

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**Author:** ![franksteiner79](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/franksteiner79/32/34443_2.png) [@franksteiner79](https://community.hubspot.com/u/franksteiner79)\
**Post date:** [July 27, 2023, 3:36pm UTC](https://community.hubspot.com/t/customizing-default-record-left-sidebar-does-not-save-update/86277/3 "2023-07-27T15:36:04Z")

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Hi @Peco

Unfortunately, HubSpot isn’t pushing these changes to all users in HubSpot.

You will have to got into a record (contact, company, etc.), click “view all properties” at the bottom of the “About this” section, and then click the “Reset to account defaults” button.

 ![Screenshot 2023-07-27 at 17.34.54.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/2/4/24eea450c8650ade1f23469b0c5ff2cacc0ee195.png)

I hope that helps.

Frank

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**Author:** ![cpm93](https://avatars.discourse-cdn.com/v4/letter/c/e9c0ed/32.png) [@cpm93](https://community.hubspot.com/u/cpm93)\
**Post date:** [December 20, 2023, 3:56pm UTC](https://community.hubspot.com/t/customizing-default-record-left-sidebar-does-not-save-update/86277/4 "2023-12-20T15:56:17Z")

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This saved me, Frank! Thank you so much for sharing.

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**Author:** ![HGuglietti](https://avatars.discourse-cdn.com/v4/letter/h/13edae/32.png) [@HGuglietti](https://community.hubspot.com/u/HGuglietti)\
**Post date:** [July 31, 2025, 6:35pm UTC](https://community.hubspot.com/t/customizing-default-record-left-sidebar-does-not-save-update/86277/5 "2025-07-31T18:35:43Z")

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Hi Frank,

Is there an updated solution to this? This seems to have been moved.

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**Author:** ![Victor\_Becerra](https://avatars.discourse-cdn.com/v4/letter/v/87869e/32.png) [@Victor\_Becerra](https://community.hubspot.com/u/Victor_Becerra)\
**Post date:** [July 31, 2025, 6:39pm UTC](https://community.hubspot.com/t/customizing-default-record-left-sidebar-does-not-save-update/86277/6 "2025-07-31T18:39:05Z")

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Hey @HGuglietti  
Thanks for the great question!  
My recommendation is to **create a new post** for this. This gives your post the best shot at getting seen by as many of our amazing community members as possible. Feel free to tag me in the post and I’m happy to get you started  
Best,

Victor  
Victor

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**Author:** ![GvandenAkker](https://avatars.discourse-cdn.com/v4/letter/g/7cd45c/32.png) [@GvandenAkker](https://community.hubspot.com/u/GvandenAkker)\
**Post date:** [April 25, 2024, 3:40am UTC](https://community.hubspot.com/t/customizing-default-record-left-sidebar-does-not-save-update/86277/7 "2024-04-25T03:40:20Z")

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It seems the location has changed a bit since some UI updates in HS took place. I was able to find the ‘Reset to system defaults’, only after using the **Edit Properties** button in the About section, and then at the bottom of the panel that will appear:

 ![GvandenAkker_0-1714016326728.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/9/e/9e62bca2d69e13e707a701b345720b8fb675b85c.png)

 ![GvandenAkker_1-1714016379312.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/0/3/03f52c1ede923f6d5ebc6d88544fb3d2b935028f.png)
