# Customize the Task types **URL:** \ **Category:** HubSpot Ideas\ **Tags:** tasks\ **Created:** [October 5, 2020, 12:39pm UTC](https://community.hubspot.com/t/customize-the-task-types/26372 "2020-10-05T12:39:03Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![HLancaster](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/hlancaster/32/60590_2.png) [@HLancaster](https://community.hubspot.com/u/HLancaster)\ **Post date:** [September 14, 2021, 3:52pm UTC](https://community.hubspot.com/t/customize-the-task-types/26372/41 "2021-09-14T15:52:12Z")
Great idea - it would be so much more useful to have Types that extend to “Follow Up Quote” or “R&D task” or “Social Media” connect etc. Email and Call are fine but ways of contacting in 2021 as far exceeded just those 2 types. Also the To Do needs to be broken down into some more specific items ---
**Author:** ![MNicastro](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mnicastro/32/43030_2.png) [@MNicastro](https://community.hubspot.com/u/MNicastro)\ **Post date:** [October 12, 2021, 8:21am UTC](https://community.hubspot.com/t/customize-the-task-types/26372/42 "2021-10-12T08:21:03Z")
Great idea, we really need it! ---
**Author:** ![JThomp](https://avatars.discourse-cdn.com/v4/letter/j/f475e1/32.png) [@JThomp](https://community.hubspot.com/u/JThomp)\ **Post date:** [October 22, 2021, 3:32pm UTC](https://community.hubspot.com/t/customize-the-task-types/26372/43 "2021-10-22T15:32:05Z")
I want to use the hubspot task manager as part of the Empowered Productivity system, which divides tasks into Next Actions, Projects (and Next Actions within Projects), Waiting For, Talk To, Future, Someday/Maybe. Customizing the task types to correspond with this is essential for ease of use. Frankly, people need the option to add/edit/change their own task types in the drop down menu. Different industries, and even departments within a company, have different needs. I have tried using the queues to set up my needed categories, but it is definitely a clunky way to sort task types. And queues don’t work at all when I am accessing tasks from my gmail account. Which is 95% of the time. 😞 ---
**Author:** ![LKuster](https://avatars.discourse-cdn.com/v4/letter/l/7ab992/32.png) [@LKuster](https://community.hubspot.com/u/LKuster)\ **Post date:** [November 4, 2021, 2:27pm UTC](https://community.hubspot.com/t/customize-the-task-types/26372/44 "2021-11-04T14:27:39Z")
Just to echo that this is needed in every org I work with. Huge QoL. ---
**Author:** ![NLagrou](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nlagrou/32/61905_2.png) [@NLagrou](https://community.hubspot.com/u/NLagrou)\ **Post date:** [November 12, 2021, 9:38am UTC](https://community.hubspot.com/t/customize-the-task-types/26372/45 "2021-11-12T09:38:35Z")
Any update on this from the Hubspot team? I also need more than 3 options in the Task type ---
**Author:** ![mortenstaal](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mortenstaal/32/48060_2.png) [@mortenstaal](https://community.hubspot.com/u/mortenstaal)\ **Post date:** [December 1, 2021, 11:00am UTC](https://community.hubspot.com/t/customize-the-task-types/26372/46 "2021-12-01T11:00:26Z")
This is much needed. Are you going to work this into your road map any time soon? ---
**Author:** ![fabiohub](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/fabiohub/32/2490_2.png) [@fabiohub](https://community.hubspot.com/u/fabiohub)\ **Post date:** [December 2, 2021, 5:24pm UTC](https://community.hubspot.com/t/customize-the-task-types/26372/47 "2021-12-02T17:24:50Z")
Really needed urgent. ---
**Author:** ![ISaunders](https://avatars.discourse-cdn.com/v4/letter/i/f1d935/32.png) [@ISaunders](https://community.hubspot.com/u/ISaunders)\ **Post date:** [December 8, 2021, 9:41am UTC](https://community.hubspot.com/t/customize-the-task-types/26372/48 "2021-12-08T09:41:32Z")
Adding my voice to this request to be able to custom set the TASK TYPE. As a new user of full blown CRM, it seems strange that I cannot cross reference, report, or list tasks for different areas of the business in order to aid tracking and reporting. Glad to see I’m not the only one, or had missed the feature at set up. ---
**Author:** ![ISaunders](https://avatars.discourse-cdn.com/v4/letter/i/f1d935/32.png) [@ISaunders](https://community.hubspot.com/u/ISaunders)\ **Post date:** [December 8, 2021, 9:42am UTC](https://community.hubspot.com/t/customize-the-task-types/26372/49 "2021-12-08T09:42:51Z")
Adding my voice to this request to be able to custom set the TASK TYPE. As a new user of full blown CRM, it seems strange that I cannot cross reference, report, or list tasks for different areas of the business in order to aid tracking and reporting. Glad to see I’m not the only one, or had missed the feature at set up. Disappointed to see that there has been no apparent reply / acknowledgement from HubSpot on the issue in 2021 ---
**Author:** ![Belbel](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/belbel/32/27089_2.png) [@Belbel](https://community.hubspot.com/u/Belbel)\ **Post date:** [December 8, 2021, 9:53am UTC](https://community.hubspot.com/t/customize-the-task-types/26372/50 "2021-12-08T09:53:47Z")
Hi So will Hubspot take care of this? I think we are a bunch of users that will benefit… ---
**Author:** ![GDixon5](https://avatars.discourse-cdn.com/v4/letter/g/8e7dd6/32.png) [@GDixon5](https://community.hubspot.com/u/GDixon5)\ **Post date:** [December 10, 2021, 5:59pm UTC](https://community.hubspot.com/t/customize-the-task-types/26372/51 "2021-12-10T17:59:42Z")
fully agree, i would love to log “Samples sent” so it shows on the dashboard as its one of our KPIs ---
**Author:** ![AKapalczynski](https://avatars.discourse-cdn.com/v4/letter/a/7cd45c/32.png) [@AKapalczynski](https://community.hubspot.com/u/AKapalczynski)\ **Post date:** [January 6, 2022, 8:45pm UTC](https://community.hubspot.com/t/customize-the-task-types/26372/52 "2022-01-06T20:45:58Z")
This function is a HUGE function the best CRM’s allow a user to do! Please escalate this to the engineering team. This function is a HUGE function the best CRM’s allow a user to do! Please escalate this to the engineering team. This function is a HUGE function the best CRM’s allow a user to do! Please escalate this to the engineering team. This function is a HUGE function the best CRM’s allow a user to do! Please escalate this to the engineering team. This function is a HUGE function the best CRM’s allow a user to do! Please escalate this to the engineering team. ---
**Author:** ![JDubPHL](https://avatars.discourse-cdn.com/v4/letter/j/977dab/32.png) [@JDubPHL](https://community.hubspot.com/u/JDubPHL)\ **Post date:** [January 9, 2022, 11:15pm UTC](https://community.hubspot.com/t/customize-the-task-types/26372/53 "2022-01-09T23:15:30Z")
This is a necessary feature, please implement ASAP. ---
**Author:** ![jhsbaker](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jhsbaker/32/27205_2.png) [@jhsbaker](https://community.hubspot.com/u/jhsbaker)\ **Post date:** [January 10, 2022, 4:44am UTC](https://community.hubspot.com/t/customize-the-task-types/26372/54 "2022-01-10T04:44:51Z")
This thread has been open for a long time. I agree, custom tasks is a no-brainer - there are much more types of tasks than Email, Call, To-do. This would make my life much easier. For calling I just filter by Type = Call, would be good to do the same for Linkedin, MMS, Video message, and more. ---
**Author:** ![INSANE76](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/insane76/32/79625_2.png) [@INSANE76](https://community.hubspot.com/u/INSANE76)\ **Post date:** [January 12, 2022, 9:21am UTC](https://community.hubspot.com/t/customize-the-task-types/26372/55 "2022-01-12T09:21:41Z")
Yes totally true! Our company also need to add many tasks… Thx ---
**Author:** ![Iffah](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/iffah/32/31184_2.png) [@Iffah](https://community.hubspot.com/u/Iffah)\ **Post date:** [January 14, 2022, 6:56am UTC](https://community.hubspot.com/t/customize-the-task-types/26372/56 "2022-01-14T06:56:02Z")
Upvoting this idea and it would be great if we could customize tasks types since the use-case may differ across companies! ---
**Author:** ![CBrinkhof21](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cbrinkhof21/32/63860_2.png) [@CBrinkhof21](https://community.hubspot.com/u/CBrinkhof21)\ **Post date:** [January 14, 2022, 10:16am UTC](https://community.hubspot.com/t/customize-the-task-types/26372/57 "2022-01-14T10:16:14Z")
essential! ---
**Author:** ![CDalley](https://avatars.discourse-cdn.com/v4/letter/c/f17d59/32.png) [@CDalley](https://community.hubspot.com/u/CDalley)\ **Post date:** [January 21, 2022, 6:08pm UTC](https://community.hubspot.com/t/customize-the-task-types/26372/58 "2022-01-21T18:08:45Z")
In our process, it would be good to add something like “Schedule Visit” Looking at many of the comments, and the broadness of the responses, it would be most helpful if this were a configurable list. to meet everyone’s unique needs. ---
**Author:** ![AKapalczynski](https://avatars.discourse-cdn.com/v4/letter/a/7cd45c/32.png) [@AKapalczynski](https://community.hubspot.com/u/AKapalczynski)\ **Post date:** [January 21, 2022, 8:03pm UTC](https://community.hubspot.com/t/customize-the-task-types/26372/59 "2022-01-21T20:03:32Z")
Need this! I have 1,200 people on salesforce crm until then ---
**Author:** ![MTorres27](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mtorres27/32/79644_2.png) [@MTorres27](https://community.hubspot.com/u/MTorres27)\ **Post date:** [February 1, 2022, 4:36pm UTC](https://community.hubspot.com/t/customize-the-task-types/26372/60 "2022-02-01T16:36:18Z")
Definitely needed… it would make so much sense to have TASK TYPE as customizable property. [Previous page](https://community.hubspot.com/t/customize-the-task-types/26372.md?page=2) [Next page](https://community.hubspot.com/t/customize-the-task-types/26372.md?page=4)