Hi @CHayes7
Based on the screenshots you shared you are in a ticket record called Test that has associated object CRM cards. These are, as I explained earlier, attempting to display information of associated tickets (as per your other screenshot). Associated record cards will display only, they can’t be edited, and will only display information when the corresponding record is associated.
Please take some time to read this article which outlines the types of CRM cards you can create. It sounds to me that a property list card is the one you will need for your use case.
Frank