Yes! This would be awesome!
There is text that auto populates with the meeting confirmation that assumes there is an agenda for the scheduled meeting that should be removed. See the bold “We’ll be talking about the following:”
This is a friendly reminder that we have a meeting booked on:
Jul 22, 2020 1:45 PM EDT
We’ll be talking about the following:
Please send any info that will help me prepare for our meeting, and provide the best phone number where you can be reached. Kindly make any change requests prior to 24 hours of our meeting.
The text below this line is customizable in the “event description” option for configuration, but there is no way to delete or edit the “We’ll be talking about the following:”.
This idea would be huge. Currently my sales team is sending these reminders manually.
This would save us hours and resources each week.
I would very much like this to be a feature as well. I would also like to add on that adding in the meeting link would be extremely useful for the reminder as well. We’ve had a couple contacts message our reps about the reminder email not have a link to call into already.
In the meeting tool, there is an option to send a pre-meeting reminder that gets sent out “x” amount of time before a scheduled meeting. Right now, the only customization is to include the “Invite Description”. It would be super helpful to have full control of what you include in this reminder email. Specifically, the ability to add a Zoom meeting ID to remind the customer with their code.
this is extremely important, pleaseee!!
Hi Community,
Just wanted to provide an update here that this is still not currently planned this year, but we are continuing to follow this thread, and I will post here again once we are ready to begin reviewing to be prioritized for upcoming work.
Thanks everyone for your feedback and patience!
The auto emails are inauthentic and don’t communicate important information, like how the the receiptient can join the meeting. Drift allows users to customize their invite emails and it saves a lot of hassle.
Wow, I’m glad I found this. I just assumed with all the other abilities of HubSpot that personalization would be automatic. I’m looking for a new tool to be our “one” to get rid of many, but this is a huge miss.
Agreed. Plus one vote to add customization to email reminders for meetings.
The ability to add the zoom link in the email reminder would increase meeting conversion tremndously. We have a ton of calls where the prospect can’t find the link and have to search their calendar to get to it.
+1
Completely agree! To point out too that the translation of the original message is obviously from English to other languages and it shows I’m afraid. At least here in Spain, we do not say ‘un recordatorio amistoso’, although ‘friendly reminder’ is perfectly fine in English. Sounds like a Google translation sadly…
Hi,
we use YouCanBookMe right now, which works good for us, but its so much work to make it smooth with zapier and hubspot.
We would love to see this feature in the near future.
For our sales process custom emails and text-messages are cruicial. We send text messages x-minutes after a booking is made and x minutes before the meeting. This functionality is very important to us.
If I’m right, hubspot only provides email (no text messages) and only x minutes before a meeting, not right afer an appointment. Am I right?
In response to dopamin90, how do you use YouCanBookMe? Are you able to send customized email reminders before the meeting?
We use Calendly. There are multiple email options and text. And is customizable for colors and language. They have a direct integration with HubSpot but it requires a Calendly Pro account.
It would be an amazing update for meetings response message(s) for sure. Being able to add a custom look, custom messaging, forms and live URLs. Defaults don’t co-inside with our messaging response and has defaulted to an old footer we used and we cannot update it. Our meeting reply message is “horawful”. Keep me in the know of this one pls.
i was just browsing the community about this. obviously it’s still not planned and it’s surprising with the amount of other options hubspot has. there’s no workflow that can replace this, i just spoke to the support team, since the enrollment trigger does not support a rolling date, just a static date which doesn’t make any sense for a calendar with 365 days.
i hope hubspot can figure something out, it’s a very basic setting in calendly.
Totally on board for this change! It’s CRUCIAL. Sending a meeting email with the hubspot colors makes the whole point of sending an automated meeting confirmation email pointless.
+1
Right now, because of the landscape, most of my leads/clients that get this and reply with: “Is this over Zoom or a phone call.” It’d be nice for me to customize this to tell them how the meeting will be conducted.
+1