Neal is absolutely correct in that here in Europe the informal US way of speaking or communicating is most definitely not the norm and can, in fact, be interpreted as disrespectful, it is also generational anyone over 40 like me feels uncomfortable with such informal vocabulary.
We have to be very careful indeed especially when we are dealing with potential or existing clients, it really is a no-no.
The other MAJOR problem we have is the integration with Google calendar, that also generates it’s own invitation! Which, wait for it… allows clients to cancel or reschedule at the click of a button, for some that may be a boon, but for us we can have a full weekend of 20 odd appointments easily cancelled or rescheduled because its a nice day…
Integration with a calendar like iCal that doesn’t strongarm you into sending invitations but allows you total control over what goes out as confirmation would be best, as previously mentioned here a workflow with our own branded and designed emails, please.
Even integration with an open source calendar or even a Hubspot calendar!
All of the above does not seem a lot to ask really…