Customize Call Outcome options

Hey there! The little hack I’ve found last week for this is to customize “Call Type” (Settings-->Sales-->Call & Meeting types)
There I’ve put the possible outcomes for a phone call: No answer, Recepcionist, Spoke to Decision Maker, Booked Meeting, etc. (my team is composed of SDRs who make cold calling, mainly)

I’m starting to measure these days.

Hope this can help.