# Customize Call Outcome options

**URL:** <https://community.hubspot.com/t/customize-call-outcome-options/1252>\
**Category:** HubSpot Ideas\
**Tags:** calling\
**Created:** [March 9, 2017, 2:36pm UTC](https://community.hubspot.com/t/customize-call-outcome-options/1252 "2017-03-09T14:36:18Z")\
**Posts on this page:** 1\
**Showing post:** 52

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**Author:** ![boltsoftware](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/boltsoftware/32/14279_2.png) [@boltsoftware](https://community.hubspot.com/u/boltsoftware)\
**Post date:** [October 12, 2018, 3:02pm UTC](https://community.hubspot.com/t/customize-call-outcome-options/1252/52 "2018-10-12T15:02:40Z")

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Yes This is a huge issue for us.

Its very surprising that we do not have the ability to control the outcome of an activity. This is CRM and Sales Tracking 101.

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_[View the full topic](https://community.hubspot.com/t/customize-call-outcome-options/1252)._