HubSpot Community
Customer portal > ticket details view > description field not shown
HubSpot Ideas
crispyGTM
September 28, 2022, 5:39pm
2
@JeromeBourreau
I don’t believe this function is possible at this time.
show post in topic
Related topics
Topic
Replies
Views
Activity
Show ticket description in customer portal
HubSpot Ideas
help-desk
5
1202
April 4, 2025
Option to Display Specific Ticket Properties in Customer Portal
HubSpot Ideas
help-desk
6
3881
April 15, 2025
Show Ticket properties on Ticket Detail page in Customer Portal
Tickets & Conversations
help-desk
1
813
October 7, 2025
Description field in customer portal
HubSpot Ideas
help-resources
,
help-desk
3
1116
April 4, 2025
Add ticket Description property to customer portal
HubSpot Ideas
conversations-inbox
,
help-desk
2
636
March 26, 2024