# Customer object doesn't show in top drop down list

**URL:** <https://community.hubspot.com/t/customer-object-doesnt-show-in-top-drop-down-list/32133>\
**Category:** APIs & Integrations\
**Tags:** workflows, timeline-and-extensions-apis, webhooks\
**Created:** [February 23, 2021, 6:49am UTC](https://community.hubspot.com/t/customer-object-doesnt-show-in-top-drop-down-list/32133 "2021-02-23T06:49:03Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![JZhao](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jzhao/32/98997_2.png) [@JZhao](https://community.hubspot.com/u/JZhao)\
**Post date:** [February 23, 2021, 6:49am UTC](https://community.hubspot.com/t/customer-object-doesnt-show-in-top-drop-down-list/32133/1 "2021-02-23T06:49:03Z")

</div>

I have created a customer object via the api "[https://api.hubapi.com/crm/v3/schemas".](https://api.hubapi.com/crm/v3/schemas%22)

Below is the payload I sent through.

{

“name”: “devices”,

“labels”: {

“singular”: “Device”,

“plural”: “Devices”

},

“primaryDisplayProperty”: “name”,

“properties”: [

{

“name”: “name”,

“label”: “Name”,

“type”: “string”,

“fieldType”: “text”

},

{

“name”: “model”,

“label”: “Model”,

“type”: “string”,

“fieldType”: “text”

},

{

“name”: “serial”,

“label”: “Serial”,

“type”: “string”,

“fieldType”: “text”

}

]

}

I am able to receive the response:

{

“labels”: {

“singular”: “Device”,

“plural”: “Devices”

},

“requiredProperties”: [

“name”

],

“searchableProperties”: [

“name”

],

“primaryDisplayProperty”: “name”,

“secondaryDisplayProperties”: [],

“archived”: false,

“restorable”: true,

“metaType”: “PORTAL\_SPECIFIC”,

“id”: “1435617”,

“fullyQualifiedName”: “p8013920\_devices”,

“createdAt”: “2021-02-23T06:43:12.064Z”,

“updatedAt”: “2021-02-23T06:43:12.064Z”,

“objectTypeId”: “2-1435617”,

“properties”: [

{

“updatedAt”: “2021-02-23T06:43:12.219Z”,

“createdAt”: “2021-02-23T06:43:12.219Z”,

“name”: “serial”,

“label”: “Serial”,

“type”: “string”,

“fieldType”: “text”,

“description”: “”,

“groupName”: “devices\_information”,

“options”: [],

“displayOrder”: -1,

“calculated”: false,

“externalOptions”: false,

“archived”: false,

“hasUniqueValue”: false,

“hidden”: false,

“modificationMetadata”: {

“archivable”: true,

“readOnlyDefinition”: false,

“readOnlyValue”: false

},

“formField”: false

},

{

“updatedAt”: “2021-02-23T06:43:12.205Z”,

“createdAt”: “2021-02-23T06:43:12.205Z”,

“name”: “model”,

“label”: “Model”,

“type”: “string”,

“fieldType”: “text”,

“description”: “”,

“groupName”: “devices\_information”,

“options”: [],

“displayOrder”: -1,

“calculated”: false,

“externalOptions”: false,

“archived”: false,

“hasUniqueValue”: false,

“hidden”: false,

“modificationMetadata”: {

“archivable”: true,

“readOnlyDefinition”: false,

“readOnlyValue”: false

},

“formField”: false

},

{

“updatedAt”: “2021-02-23T06:43:12.219Z”,

“createdAt”: “2021-02-23T06:43:12.219Z”,

“name”: “name”,

“label”: “Name”,

“type”: “string”,

“fieldType”: “text”,

“description”: “”,

“groupName”: “devices\_information”,

“options”: [],

“displayOrder”: -1,

“calculated”: false,

“externalOptions”: false,

“archived”: false,

“hasUniqueValue”: false,

“hidden”: false,

“modificationMetadata”: {

“archivable”: true,

“readOnlyDefinition”: false,

“readOnlyValue”: false

},

“formField”: true

}

],

“associations”: [

{

“fromObjectTypeId”: “0-51”,

“toObjectTypeId”: “2-1435617”,

“name”: “device\_to\_conversation\_session”,

“cardinality”: “ONE\_TO\_MANY”,

“inverseCardinality”: “ONE\_TO\_MANY”,

“id”: “18”,

“createdAt”: null,

“updatedAt”: null

},

{

“fromObjectTypeId”: “2-1435617”,

“toObjectTypeId”: “0-51”,

“name”: “device\_to\_conversation\_session”,

“cardinality”: “ONE\_TO\_MANY”,

“inverseCardinality”: “ONE\_TO\_MANY”,

“id”: “17”,

“createdAt”: null,

“updatedAt”: null

},

{

“fromObjectTypeId”: “2-1435617”,

“toObjectTypeId”: “0-47”,

“name”: “device\_to\_meeting\_event”,

“cardinality”: “ONE\_TO\_MANY”,

“inverseCardinality”: “ONE\_TO\_MANY”,

“id”: “19”,

“createdAt”: null,

“updatedAt”: null

},

{

“fromObjectTypeId”: “0-47”,

“toObjectTypeId”: “2-1435617”,

“name”: “device\_to\_meeting\_event”,

“cardinality”: “ONE\_TO\_MANY”,

“inverseCardinality”: “ONE\_TO\_MANY”,

“id”: “20”,

“createdAt”: null,

“updatedAt”: null

},

{

“fromObjectTypeId”: “0-27”,

“toObjectTypeId”: “2-1435617”,

“name”: “device\_to\_task”,

“cardinality”: “ONE\_TO\_MANY”,

“inverseCardinality”: “ONE\_TO\_MANY”,

“id”: “22”,

“createdAt”: null,

“updatedAt”: null

},

{

“fromObjectTypeId”: “2-1435617”,

“toObjectTypeId”: “0-27”,

“name”: “device\_to\_task”,

“cardinality”: “ONE\_TO\_MANY”,

“inverseCardinality”: “ONE\_TO\_MANY”,

“id”: “21”,

“createdAt”: null,

“updatedAt”: null

},

{

“fromObjectTypeId”: “2-1435617”,

“toObjectTypeId”: “0-49”,

“name”: “device\_to\_email”,

“cardinality”: “ONE\_TO\_MANY”,

“inverseCardinality”: “ONE\_TO\_MANY”,

“id”: “23”,

“createdAt”: null,

“updatedAt”: null

},

{

“fromObjectTypeId”: “0-49”,

“toObjectTypeId”: “2-1435617”,

“name”: “device\_to\_email”,

“cardinality”: “ONE\_TO\_MANY”,

“inverseCardinality”: “ONE\_TO\_MANY”,

“id”: “24”,

“createdAt”: null,

“updatedAt”: null

},

{

“fromObjectTypeId”: “2-1435617”,

“toObjectTypeId”: “0-48”,

“name”: “device\_to\_call”,

“cardinality”: “ONE\_TO\_MANY”,

“inverseCardinality”: “ONE\_TO\_MANY”,

“id”: “25”,

“createdAt”: null,

“updatedAt”: null

},

{

“fromObjectTypeId”: “0-48”,

“toObjectTypeId”: “2-1435617”,

“name”: “device\_to\_call”,

“cardinality”: “ONE\_TO\_MANY”,

“inverseCardinality”: “ONE\_TO\_MANY”,

“id”: “26”,

“createdAt”: null,

“updatedAt”: null

},

{

“fromObjectTypeId”: “0-46”,

“toObjectTypeId”: “2-1435617”,

“name”: “device\_to\_note”,

“cardinality”: “ONE\_TO\_MANY”,

“inverseCardinality”: “ONE\_TO\_MANY”,

“id”: “28”,

“createdAt”: null,

“updatedAt”: null

},

{

“fromObjectTypeId”: “2-1435617”,

“toObjectTypeId”: “0-46”,

“name”: “device\_to\_note”,

“cardinality”: “ONE\_TO\_MANY”,

“inverseCardinality”: “ONE\_TO\_MANY”,

“id”: “27”,

“createdAt”: null,

“updatedAt”: null

}

],

“name”: “devices”

}

Everything looks good for me but I can’t see the object is created in the dashboard. I am using API Key to authenticate the request and use the same account to login to the dashboard. But why can’t I see the newly created object?

---

<div class="post-metadata">

**Author:** ![Phil\_Vallender](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/phil_vallender/32/48924_2.png) [@Phil\_Vallender](https://community.hubspot.com/u/Phil_Vallender)\
**Post date:** [February 23, 2021, 10:40am UTC](https://community.hubspot.com/t/customer-object-doesnt-show-in-top-drop-down-list/32133/2 "2021-02-23T10:40:15Z")

</div>

Hi @JZhao

If created successfully, your custom object should appear in the green circled drop down, not the red one. Does it?

 ![38456i0CD578958B632A48.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/4/d/4d03e7991ea6385c76923dde30c0d21482716d1b.png)

---

<div class="post-metadata">

**Author:** ![RMones](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rmones/32/82797_2.png) [@RMones](https://community.hubspot.com/u/RMones)\
**Post date:** [February 23, 2021, 10:48am UTC](https://community.hubspot.com/t/customer-object-doesnt-show-in-top-drop-down-list/32133/3 "2021-02-23T10:48:36Z")

</div>

Hi @JZhao ,

As described by [@Phil\_Vallender](https://community.hubspot.com/t5/user/viewprofilepage/user-id/74) use the down arrow near Contacts. The custom objects are not added to the dropdown at the menu bar.

Regards,

Ronald