# Customer Input before using Messages

**URL:** <https://community.hubspot.com/t/customer-input-before-using-messages/1685>\
**Category:** HubSpot Ideas\
**Tags:** conversations-inbox\
**Created:** [April 19, 2017, 3:49pm UTC](https://community.hubspot.com/t/customer-input-before-using-messages/1685 "2017-04-19T15:49:52Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![rlawless](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rlawless/32/89259_2.png) [@rlawless](https://community.hubspot.com/u/rlawless)\
**Post date:** [May 4, 2017, 4:53pm UTC](https://community.hubspot.com/t/customer-input-before-using-messages/1685/2 "2017-05-04T16:53:26Z")

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