I would love the ability to have ticket types and multiple options of custom views for tickets based on the ticket type. We u…

Hi @SarahHerbage , If you’re referring to the left ticket sidebar, then this can be achieved with conditional sections: Custo…

Thanks for you reply @karstenkoehler . This is essentially what i am after but in the middle bar. Can this be achieved? When …

I think you can set up Dependant Properties for each pipleine by using conditional logic on the edit ticket form page. I have…

Custom views and ticket types

karstenkoehler April 2, 2024, 5:04am 4

@SarahHerbage I’m not aware of conditional options for the middle section, no.

Topic		Replies	Views
Change Ticket Record View Based On Pipeline CRM crm , help-desk	3	1423	March 20, 2025
Customize the left bar view (deals) for each pipeline HubSpot Ideas object	1	318	May 19, 2025
Customize Ticket Properties based on Pipeline HubSpot Ideas help-desk	66	23693	October 4, 2024
Custom fields for each ticket workflow Tickets & Conversations professional	6	3167	September 30, 2021
How can i customized Ticket left sidebar by pipelines? CRM analytics-tools	2	725	January 20, 2025