# Custom View Not Working

**URL:** <https://community.hubspot.com/t/custom-view-not-working/126939>\
**Category:** CRM\
**Tags:** help-desk\
**Created:** [February 26, 2025, 5:09pm UTC](https://community.hubspot.com/t/custom-view-not-working/126939 "2025-02-26T17:09:16Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![franksteiner79](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/franksteiner79/32/34443_2.png) [@franksteiner79](https://community.hubspot.com/u/franksteiner79)\
**Post date:** [February 26, 2025, 6:09pm UTC](https://community.hubspot.com/t/custom-view-not-working/126939/2 "2025-02-26T18:09:12Z")

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Hi @fafricano

Custom views only work for primary team members.

This is simply down to the fact that a user can only be in one primary team but multiple additional teams, so the system would not know which additional team view takes priority.

Rather than a separate view - have you considered either a conditional section on the left side menu or a CRM card in the centre tab?

Thanks

Frank

Frank

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