# Custom Survey

**URL:** <https://community.hubspot.com/t/custom-survey/52319>\
**Category:** Tips, Tricks & Best Practices\
**Created:** [March 1, 2022, 5:17am UTC](https://community.hubspot.com/t/custom-survey/52319 "2022-03-01T05:17:01Z")\
**Posts on this page:** 1\
**Showing post:** 9

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**Author:** ![JBoston9](https://avatars.discourse-cdn.com/v4/letter/j/58f4c7/32.png) [@JBoston9](https://community.hubspot.com/u/JBoston9)\
**Post date:** [January 27, 2023, 6:01am UTC](https://community.hubspot.com/t/custom-survey/52319/9 "2023-01-27T06:01:42Z")

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I also have the same “Unknown Contact” Problem. We have our own sign in on our website, once the user is signed in, i want to be able to associate that users email address with the user filling in the survey but it doesn’t detect it properly. This is happening with live users not with just me testing in a browser.

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_[View the full topic](https://community.hubspot.com/t/custom-survey/52319)._