# Custom survey with email inline question

**URL:** <https://community.hubspot.com/t/custom-survey-with-email-inline-question/118406>\
**Category:** HubSpot Ideas\
**Tags:** feedback-surveys\
**Created:** [October 15, 2024, 12:47pm UTC](https://community.hubspot.com/t/custom-survey-with-email-inline-question/118406 "2024-10-15T12:47:01Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![EKashofer](https://avatars.discourse-cdn.com/v4/letter/e/e36b37/32.png) [@EKashofer](https://community.hubspot.com/u/EKashofer)\
**Post date:** [October 15, 2024, 12:47pm UTC](https://community.hubspot.com/t/custom-survey-with-email-inline-question/118406/1 "2024-10-15T12:47:01Z")

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We would like a possibility to create a custom survey with having the first question (overall satisfaction) directly in the email. Similar to Amazon Feedback Emails, which contain a 5-star rating and then leading to a survey page.

There are two reasons why we would like this:

1. This would give our customers the possibility to decide either to give us a very fast 1-click feedback, or to fill out our complete survey. We would expect a much higher response rate with that.

2. We think that clicking on a link in an email is seen more and more critical by our customers. Our response rates are going down and customers tell me that they have warning messages like “don´t click any links in emails” in their email-clients. When the link looks like a smiley or a star, this would possibly not scare off so much.