# Custom Source Option

**URL:** <https://community.hubspot.com/t/custom-source-option/75231>\
**Category:** Tips, Tricks & Best Practices\
**Tags:** developer\
**Created:** [February 15, 2023, 5:36am UTC](https://community.hubspot.com/t/custom-source-option/75231 "2023-02-15T05:36:20Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![kumarb1](https://avatars.discourse-cdn.com/v4/letter/k/8e7dd6/32.png) [@kumarb1](https://community.hubspot.com/u/kumarb1)\
**Post date:** [February 15, 2023, 5:36am UTC](https://community.hubspot.com/t/custom-source-option/75231/1 "2023-02-15T05:36:20Z")

</div>

How to add custom source property option for a ticket object.

Default options are,  
Chat, Email, Phone…

I want to add one more option, via API.

please suggest API for that.

 ![Screenshot 2023-02-15 110514.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/4/b/4b46c2bb99927d0db3e873c05a42fd00f4fcf21c.png)

---

<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [February 15, 2023, 5:39am UTC](https://community.hubspot.com/t/custom-source-option/75231/2 "2023-02-15T05:39:38Z")

</div>

Hi @kumarb1,

If you’re already in the property settings and want to add one more option, it’s easiest to click _Edit_ and then this:

 ![karstenkoehler_0-1676439407146.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/e/e934c2fd48c18c1b77ba9030a42f8dccadacd9b5.png)

If you want to do this via API, this should be the corresponding documentation: [https://developers.hubspot.com/docs/api/crm/properties](https://developers.hubspot.com/docs/api/crm/properties)

Keep in mind that the _Source_ property specifically is a default property and options for changing it via API might be limited.

Best regards

---

<div class="post-metadata">

**Author:** ![kumarb1](https://avatars.discourse-cdn.com/v4/letter/k/8e7dd6/32.png) [@kumarb1](https://community.hubspot.com/u/kumarb1)\
**Post date:** [February 15, 2023, 5:45am UTC](https://community.hubspot.com/t/custom-source-option/75231/3 "2023-02-15T05:45:49Z")

</div>

`If you're already in the property settings and want to add one more option, it's easiest to click Edit and then this:`

==\> Yes, I know about that, but that is not the current requirement.

`If you want to do this via API, this should be the corresponding documentation: https://developers.hubspot.com/docs/api/crm/properties`

==\> I have tried, but it’s not working, please suggest a example.

 ![Screenshot 2023-02-15 111511.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/a/2/a2c5eeba128e9d3fb06da20cd11aa1192ebc393f.png)