Custom property with apostrophe in subject line

Developer Support APIs & Integrations
1

Hi there,

I’m currently having a problem with the subject line rendering an apostrophe (') which renders it as ' . The same property renders just fine in the body though.

The value is a custom property sent from our API.

2

Can you use filters like urldecode?

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Barry Grennan

Freelance HubSpot CMS Developer

Website | Contact

3

Hi Barry,

Thanks for the reply. Unfortunately, I’ve tried that, as well as replace and the escape filters. It seems that they are not working as its supposed to.

4

How about something like:

{{ your_property|regex_replace("'", "'") }}

Edit: Per the documentation you can’t apply filters to personalization tokens in emails. That likely affects what I was suggesting here.
Although in running a quick email test using surnames with apostrophes in them in the subject line, I’m not running into the same issue. Granted that’s not through an API though.

5

Thanks, @BarryGrennan!

6

I have the same problem. I tried this above but I cant save the email

{{ personalization_token('contact.workflow_yacht_name|regex_replace("'", "") }}I get the following error:

Required fields and warnings

Required fields

  1. The token {{ personalization_token('contact.workflow_yacht_name is incorrectly formatted. A token should look like {{ token }} or {{ personalization_token(“token”, “default fallback”) }}