I would like to use custom properties on Tasks so that we can track more details about activities and review productivity. For example:
- Time limit (or effort required) e.g. 30 mins, 60 mins etc - this will help with capacity planning
- Effort type e.g. Strategic, Configuration, Admin (will also help with assigning the ‘right’ types of task to allocate different employees)
- Lead time
- Cyle time
If custom properties aren’t possible, would be very happy with having more standard HubSpot properties available on Tasks and Meetings that align with ‘Lean’ methodology (lead time, cycle time etc).
I appreciate there are other app add-ons that help with more detailed Project Management, but with just a few additions/extensions this functionality could be very neatly housed directly in HubSpot. The sidebar that appears in the Task list is very useful, so it’s just about adding a bit more granularity to what we already have for those clients who don’t need a full PM solution.
As a HubSpot Partner, I would also be very happy to provide input to a Product Manager about how the standard Activity object could be extended. Just let me know. Thanks in advance.